Model #GS6SHAXMB00 WHIRLPOOL Side-by-Side Refrigerator

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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Control Parts
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  • Icemaker Parts, Optional Parts
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Question and Answers

Q:

I changed the light bulb and now it doesn't work GS6SHAXMB00 Whirlpool Side-by-side refrigerator

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Natasha12 -
Sears Technician
May 13, 2014
Q:

Whirlpool Side by Side Refrigerator

A:

I understand that your Whirlpool side by side ice maker is not dispensing any ice. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina -
August 25, 2012
A:

Thank you for your question. I know it can be disappointing when the ice dispenser stops working. A good check will be to press the lever in slowly and listen for a clicking sound. If you cannot hear this sound, it indicates that either the switch has failed or the actuator is not making contact with it. This can be checked by removing the front cover. I'm attaching a picture with instructions to remove the cover. Be sure to disconnect the power first. With the cover off you will be able to see the switch. If you do hear the clicking sound, then some voltage checks will need to be made, which will probably require a technician. I hope this will help you. If you would like more assistance, reply to this thread and I will assist you further.

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Scott D -
Sears Technician
August 27, 2012
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Q:

Refrigerator problem

A:

I know how concerning it is when you find your freezer is having issues. I was able to find a couple links that include great information for the issue your having with your freezer. I attached the links below. I hope this helps.

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Jackie S -
May 10, 2012
A:

Thank you for your question. I understand your concern about the ice forming in the bottom of the freezer. The information you received from Jackie is good. This will be a drainage problem. Water will leak into the freezer when the drain system freezes up. Every time the unit goes into a defrost cycle, water will run down into the freezer, instead of down the drain. To clear the drain, remove everything in the lower section of the freezer, so the back panel can be removed. First disconnect power to the unit. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. A hair dryer works well for this. Just be careful not to get it too hot. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking in the freezer. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
May 11, 2012
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