Model #GR2FHTXTB00 WHIRLPOOL Top-Mount Refrigerator

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  • Icemaker Parts
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  • Freezer Door Parts
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  • Water Dispenser Parts, Optional Parts
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Question and Answers

Q:

Why won't the light come on in my Whirlpool refrigerator?

A:

Having to replace your appliance on your own ans it still not working properly can be really frustrating. While you are waiting on an expert to answer your question, I suggest you set service with a Sears technician. I have attached the link below. Have a nice day!

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Dezeray -
June 26, 2012
A:

Thank you for submitting your question. If the lights will not come on after replacement, you may be experiencing an issue with the light socket or the wiring harness. The light socket can be popped out to check the voltage and wires. Be sure to disconnect power to the unit first. With the light socket out, connect the yellow and white wire together, then reconnect the power, and depress the light switch. These wires will be hot (live) now so be careful. If the light comes on now, replace the switch, if it doesn't there is could be a wiring or socket issue. I recommend having a technician out to run wiring test on the unit. This symptom can be tricky to pin point. If you're not comfortable with performing any test, then I also recommend scheduling for service. You can schedule for service online with our Sears Home Services team. I hope this information helps. Thank you for choosing Manage My Life.

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Tykara -
Sears Technician
June 28, 2012
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Q:

fridge is not cooling

A:

No cold air in the fridge, no ice, no freezer all makes for a bad day at home. Hopefully it is an easy fix since it is such a young refrigerator. While you wait for the expert answer, you may want to check a previous expert post that has some checks that can be made. Another option ,since it has so many symptoms, is to visit Sears Home Services and use the handy scheduler for expert diagnosis and repair. I attached the links below. Hope this helps!

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Barbara H. -
September 26, 2010
A:

If the freezer fan motor is not running, the other problems you have listed, will also take place. Eventually, the freezer will also stop freezing. The evaporator motor in this model is connected to the same circuit as the compressor, so if the compressor is running, the evaporator motor should also be getting voltage to run. This indicates the motor # 2214986 has failed and will need to be replaced. It's available at SearsPartsDirect . If you would like more assistance, additional details will be needed.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
September 27, 2010
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Q:

Why won't my icemaker dump ice?

A:

There are some test terminals on this icemaker module that can help determine what the problem might be. To access the module, pull the front cover off of the icemaker. With the cover off, you will now see the module and the test terminals will be marked (I'm sending a picture). Now use a well insulated jumper and place it between the T-H terminals. Be careful this is a hot (live) check. With the jumper in place, the icemaker should start into a cycle. It should heat the mold and dump the ice in the mold now. It will take a few minutes for this to happen. If it does cycle and refills, it indicates the icemaker (# 4317943) is not cycling on its own and will need to be replaced. If it doesn't cycle some voltage checks will need to be made. A volt/ohm meter will be needed.

Usually when water leaks on this icemaker it's due to splashing during the water fill. There is an extension for this tube to cover it and preventing the splashing. The tube number is (# 2203024) and make sure to slide it all the way over the existing fill tube. The icemaker and back cover in the freezer will need to be removed to install this tube. Make sure the unit is turned off or power disconnected before starting this. I'm sending you some pictures and instructions for the tube. If this is not something you don't feel comfortable doing, a technician will be needed. These parts are available at Sears PartsDirect .If you need more assistance, you can resubmit your question with more details.

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Scott D -
Sears Technician
October 06, 2009

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