Model #GLD5500L15BB GE Dishwasher

  • Escutcheon & Door Assembly
    3 Results
  • Body Parts
    3 Results
  • Upper Rack Assembly
    3 Results
  • Lower Rack Assembly
    3 Results
  • Motor-pump Mechanism
    3 Results
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Troubleshooting

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

GE Dishwasher won't stop running when door is opened or go through all cycles.

A:

Good morning... I can fully understand your confusion over you dishwasher running, even with the door open. I did locate a link that will discuss this situation in greater detail. Though this link discusses a different model number, the mechanics are likely going to be very similar. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this link will help guide you as to what might be wrong with your dishwasher and have a nice day.

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Henry -
February 28, 2013
A:

Thank you for your question. I'm sorry you are having this problem with the dishwasher. This would appear to be a dual problem with the door interlock # WD21X10224 and the control board # WD21X10247. When the door is opened, the interlock should prevent voltage from getting to the circuits and stop the unit from running. Not advancing into the other cycles indicates the control has failed. I hope this will help you. If you would like more assistance, reply to this thread and I will assist you further.  

 

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services.

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Scott D -
Sears Technician
March 01, 2013
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Q:

G E Diswaher help!!!

A:

Dishwashers are an awesome appliance to have they help us with dishes, so when it starts to have problems it can get annoying. While you are waiting on an expert to answer your question, you can visit Sears Parts Direct to speak with an associate to find out what parts are needed. I have attached the link below. Hope this helps!

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Dezeray S -
March 28, 2011
A:

From the description of the problem there are a couple of things to check.

This dishwasher has a separate circulation motor and drain pump.

First I suggest you check the drain hose and how it is routed. Does it have a loop that is higher than the water level in the tub? If not then the water might be siphoning out during the wash cycle.

Check the drain hose and make sure there is a loop higher than the water level in the tub.

Another possibility is the control is running the drain pump in the wash cycle. This might happen if the relay on the control is bad.

The easy way to prove this is to unplug the two wires to the drain pump. Remember to turn the power to the dishwasher off first. If the water still leaks out during wash then it is a siphon problem. If the leak stops then the control will have to be replaced.

Give a reply with what you find and we will try to help you further with this problem.

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Fred M -
Sears Technician
March 29, 2011
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Q:

GE dishwasher GLD5500L15BB trouble shooting

A:

Below I have attached the link to the Parts Direct website. The link includes the diagram to your dishwasher. Maybe this will help you find anything unusual in the pump area. I hope this helps!

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Jackie S -
March 28, 2011
A:

From the description of the problem there are a couple of things to check.

This dishwasher has a separate circulation motor and drain pump.

First I suggest you check the drain hose and how it is routed. Does it have a loop that is higher than the water level in the tub? If not then the water might be siphoning out during the wash cycle.

Check the drain hose and make sure there is a loop higher than the water level in the tub.

Another possibility is the control is running the drain pump in the wash cycle. This might happen if the relay on the control is bad.

The easy way to prove this is to unplug the two wires to the drain pump. Remember to turn the power to the dishwasher off first. If the water still leaks out during wash then it is a siphon problem. If the leak stops then the control will have to be replaced.

Give a reply with what you find and we will try to help you further with this problem.

Read More
Fred M -
Sears Technician
March 29, 2011
See more answers

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