Model #GJD3044RB02 WHIRLPOOL Counter Unit Electric

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Question and Answers


new cooktop glass does not fit


When it comes to ordering parts for your appliance and its doesn't fit properly it can be really frustrating. While you are waiting on an expert to answer your question, you can visit Sears Parts Direct website to speak with a Sears associate about getting the wrong part. I have attache the link below. Have a nice day!

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Dezeray -
May 30, 2012

I checked with the manufacturer. It appears that the original part W10048780 does substitute to part W10239873. I suspect that you have that cook top part W10239873 that you are trying to install. That is a challenging installation but the service technicians that have installed that part do not seem to have trouble fitting up that new part. I have not seen any issues with one of the brackets being too short. If the cook top will not work due to that issue, then I recommend that you call Whirlpool at 1-800-253-1301 and discuss this issue with an agent. They may be able to help you resolve this problem. You may need to have a service technician physically examine the range and complete that installation. You can schedule service through this link: Sears Home Services .

If you need more help, reply with additional details and we will try to assist you further.

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Lyle W -
Sears Technician
June 01, 2012

Robert, I have the same problem and have found others online comment about the same problem. Did you find a resolution? Keith

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Keith -
February 26, 2013
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