Model #GI1500XHB0 WHIRLPOOL Freestanding Icemaker

  • Cabinet Liner And Door
    3 Results
  • Evaporator/ice Cutter Grid/water
    3 Results
  • Pump
    3 Results
  • Control Panel
    3 Results
  • Unit
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Question and Answers

Q:

Free standing Ice Maker stopped making ice The compressor won't kick on. Don't know if it is a thermostat, circuit board, or compressor issue!

A:

I know that it can be very inconvenient for you not to have your ice maker working.  While you are waiting for an expert to respond I was able to locate some great information that could possibly assist you with your issue.  I have added the link. Hope this helps!

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Yadira B -
May 16, 2013
A:

Hello Bubba. I see that you viewed that previous answer that Yadira B. posted in the above response. I provided the tech sheet for this ice maker that you requested in that previous thread. The tech sheet can help you check components in that ice maker. Be sure that you unplug the ice maker or shut off the house circuit breaker to disconnect electrical power before accessing internal components.

 

If you are getting voltage to the compressor but the compressor is not running, then you could have a problem with the overload or the compressor motor. Note: Follow electrical safety guidelines when checking live voltage. Wear electrical safety gloves and safety goggles. Unplug the ice maker or shut off the house circuit breaker to disconnect electrical power as soon as live testing is completed.

 

This ice maker has a thermistor (temperature sensor) in the bin so it will not produce ice if it senses that the bin is full. If you are not getting voltage to the compressor, then you could have a problem with that thermistor or the control board. The tech sheet shows the resistance that you should measure through that thermistor at room temperature (10K ohms -- 10,000 ohms).  You may need to check that thermistor in the bin.

 

These initial tips and the tech sheet may help you fix your problem in that Whirlpool Ice Maker.

 

If you get to the point where you need to have a service technician examine and repair the ice maker, you can schedule service through this link: Sears Home Services Icemaker Repair. 

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Lyle W -
Sears Technician
May 18, 2013
A:

Hey Lyle, that will help a lot! I will let you know the outcome. Thx

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Bubba -
May 18, 2013
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Q:

Free Standing Ice Maker

A:

The Ice Maker is one of the most important appliances in the home and by far a must need. So I am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a few questions that is similar to yours. The expert provides further detailed information that might enlighten you.

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Priscilla V -
October 05, 2011
A:

Thank you for your question. I know it's disappointing when the ice machine stops working. Unfortunately, without the model number, I will only be able to provide some general information. An ice machine can stop working for various reasons and I'm listing some below:

  • Water pump fails
  • Water valve fails
  • Reversing valve gets stuck
  • Sealed system problem
  • Compressor fails
  • Board failure
  • Fan motor stops
If you would like more assistance, reply to this thread and please include the complete model number and I will be glad to assist you further. Any additional details will also be helpful. Thank you for using Manage My Life.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
October 07, 2011
A:

Is there a spec sheet available so I can determine which part or parts are bad?

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Bubba -
May 16, 2013
A:

Bubba, there are various ice machines and the complete model number will be needed to check for a spec. sheet.

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Scott D -
Sears Technician
May 17, 2013
A:

Hi Scott, the model #GI1500XHB0

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Bubba -
May 17, 2013
A:

Bubba, thank you for the model number. If no ice is being made, first check to see if water is flowing across the evaporator coil. If there is good water flow, the unit will probably need to be pulled out to check to see if the compressor is running. If the compressor is running, next check to see if the hot gas valve may have failed. There is a solenoid valve that when activated allows the hot gas to enter the evaporator to free the ice in the harvest cycle. Now, if this valve does not seal off, there will be no cooling taking place in the evaporator. A good check will be to feel the refrigerant line on sides. Be careful because the lines can be very hot. Now, if the lines are hot on both sides, it means that either the valve has failed or is still getting power from the control board. If you have a meter and feel confident that you can safely make a voltage check, place the meter leads in the 2 wire terminals on the valve. Do not disconnect the wires. If there is 120 volts at this check, the control will need to be replaced. If there no voltage, the valve will need to be replaced. This is part of the sealed system and would require a technician to make this repair. If the valve checks ok and if the compressor is running, it would lead to a possible problem in the sealed system. I hope this will help you. Let me know if you would like more assistance.

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Scott D -
Sears Technician
May 17, 2013
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