Model #GH5184XPS4 WHIRLPOOL Microwave/Hood Combo

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Question and Answers

Q:

F3T CODE GH5184XPS4 Whirlpool Microwave

A:

Thank you for choosing SearsPartsDirect. I know how much a time saver a microwave is and know you want to get it working quickly. In this case, I would suggest you have a qualified technician test or replace the unit.

Unfortunately, we cannot give advice on repairing or troubleshooting the microwave because they contain high voltage internal components that can retain lethal electrical charge even when the microwave is off. So for safety reasons I would recommend having this repair done by a qualified technician. You can schedule service at www.Searshomeservices.com

Thank you for your understanding on the situation. Have a great day.

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Benny23 -
Sears Technician
April 16, 2015
Q:

Control Panel or Control Board GH5184XPS4 Whirlpool Microwave

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I am so sorry it has stopped heating and the technician wasn't able to diagnose it when he was there. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave checked by a qualified technician again.
 
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 
 
Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.
 

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Rachel Morgan -
Sears Technician
December 22, 2014
Q:

F-7 on microwave GH5184XPS-4

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I am so sorry it has stopped working. The F-7 code means that the power to the magnetron has been interrupted. There are several checks that need to be completed to diagnose the exact issue. These tests should only be performed by a qualified technician.  

We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. The magnetron is one of these components. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 

Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.

 

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Rachel Morgan -
Sears Technician
December 06, 2014

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