Model #GGX9868JQ0 WHIRLPOOL Residential Dryer

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Error Codes

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Question and Answers

Q:

Why does my Whirlpool Gold dryer shut off and give an E1 code, model number GGX9868JQ0?

A:

Core issue: Why does my Whirlpool Gold dryer shut off and give an E1 code, model number GGX9868JQ0? Resolution: The machine control has detected a open thermal sensor. In some cases the control can be non-functioning and not accept any activation from the customer interface (keypad), to clear and restart the control follow the below listed steps:

  • Unplug or turn the circuit breaker off for a 30 second period.
  • Reconnect the unit to the power source, breaker back on or plug into the wall outlet.
  • Press the Pause/Cancel/Stop button twice to clear the PF in the display.
  1. Try to start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

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Tamira B. - Personal Solutions Manager -
Sears Technician
August 05, 2009
Q:

How do I reconnect the belt on my Whirlpool dryer model GGX9868JQ0?

A:

The part that you are describing is the idler pulley or the idler and slide assembly. Your model likely has the slide assembly. I do not have a picture of the slide assembly. The belt is routed the same way through the slide assembly or the idler pulley. The image below shows the belt routing for this type of Whirlpool dryer.

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Lyle W -
Sears Technician
February 13, 2009

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