Model #GD5SHAXKQ00 WHIRLPOOL Side-by-Side Refrigerator

  • Cabinet/literature
    3 Results
  • Refrigerator Liner
    3 Results
  • Refrigerator Shelf
    3 Results
  • Freezer Liner
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Air Flow
    3 Results
  • Control
    3 Results
  • Unit
    3 Results
  • Ice Maker/optional
    3 Results
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Error Codes

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Question and Answers

Q:

whirlpool side by side refrigerator freezer door won't suction closed

A:

The Refrigerator is one of the most important appliances in the home and by far a must need. So I am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a question that is similar to yours. The expert provides further detailed information that might enlighten you.

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Priscilla V -
September 15, 2011
A:

I keep reading responses about a gasket but I have no idea what a gasket is or what is looks like. Can you please explain...

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Anika Johnson -
September 15, 2011
A:

Thank you for your question. I can understand your concern. The information you have received from Pvalde is correct. The door gasket is the soft rubber seal that fits around the door. If the door pops opens and then will not close by itself, the lower door closer # 2155311 and upper door closer # 2182179 will probably need to be replaced. These closers fit under the door and on the bottom door hinge. The door will need to be removed to replace these parts. These parts are available at SearsPartsDirect . I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
September 19, 2011
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Q:

leaking water filter housing

A:

I understand your concern toward having a leak in your refrigerator next to the water filter and its best to get this problem fixed before their is any water damage. While you are waiting for an expert answer, I did manage to find a link that describes a similar problem to the one that you are having with your refrigerator. I hope my link is useful.

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Joseph P. -
March 26, 2011
A:

The filter housing for this refrigerator is shown in the image below. That link for a previous answer from Joseph P. in the above response shows how to remove the water tubes from that housing. There are collars that are circled in green on the image below. To remove the water tubes from those fittings, push in on the collars (colored gray and red on the image below) and then pull the water tubes straight out. I recommend that you unplug the refrigerator and shut off the water supply . Try to remove the water lines and then re-seat them firmly in the housing. After you remove them, you can re-seat them by pushing them back into the fittings. Give them a slight tug and then push them back down to make sure that they are seated properly. See if the water tubes still leak after making sure that they are seated properly in the housing. If they do, then replacing the filter housing (part 2186443) should fix this problem (unless the water tubes are damaged and causing the leak). Check the water tubes for damage before replacing that housing. If the water tubes are okay, I recommend that you replace the housing. You can order that part from the Sears PartsDirect website.

Be sure that you unplug the refrigerator and shut off the water supply before accessing internal components and replacing that part.

If you need more help, reply with additional details and we will try to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
March 28, 2011
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Q:

The icemaker on my Whirlpool refrigerator, model GD5SHAXKQ00, won't dispense ice anymore. It makes ice just fine. What could be wrong?

A:

I am assuming the ice bin is full but the dispenser won't dispense the ice.

Listen as you push the pad on the dispenser and see if you hear the dispenser motor running in the door. If the motor is running, look at the parts diagram or go to www.searspartsdirect.com and pull up the diagram of the ice dispenser. It is on the page marked "motor and ice container".

There is an upper and a lower coupling that might be stripped. In the parts diagram they are items 16 and 25.

If the motor is not running, the problem is probably in the control board in the dispenser in the door. The parts diagram is on the "dispenser front" page. The control board is in item 23.

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Jimmy K -
Sears Technician
April 08, 2010

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