Model #GD5NVAXSY01 WHIRLPOOL Side-by-Side Refrigerator

  • Cabinet Parts
    3 Results
  • Refrigerator Liner Parts
    3 Results
  • Refrigerator Shelf Parts
    3 Results
  • Freezer Liner Parts
    3 Results
  • Motor And Ice Container Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Dispenser Front Parts
    3 Results
  • Air Flow Parts
    3 Results
  • Control Parts
    3 Results
  • Unit Parts
    3 Results
  • Icemaker Parts, Optional Parts (not Included)
    3 Results
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Ice maker will not dispense cubes.

A:

It can be very frustrating when the ice maker in your refrigerator will not dispense ice. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.

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Julio -
February 25, 2013
A:

Thank you for your question. I know it can be disappointing when the ice dispenser stops working. If you can hear something running, it will indicate the auger motor is being energized. This could mean the auger motor is stuck or it could be a broken coupling at the ice bin. A good check will be to remove the ice bin, so you can see the coupling in the door. Now press and hold in the door switch and activate the ice dispenser lever. If you can hear the motor now but the coupling is not turning, it will indicate the motor # 2252130 is stuck and will need to be replaced. If the coupling does turn, check the coupling for broken tabs and also the coupling under the ice bin. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

 

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services.

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Scott D -
Sears Technician
February 26, 2013
A:

how do I access the motor to replace it?

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Kevin -
April 08, 2013
A:

Kevin, I'm attaching some pictures and information to replace this motor. Be sure to disconnect the power first. I hope this will help you.

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Scott D -
Sears Technician
April 09, 2013
A:

Seems easy enough, well here goes nothing.....

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Kevin -
April 09, 2013
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Q:

RE: Whirlpool Gold side by side ?

A:

Getting to know how an appliance works can be helpful and a good place to get use and care instructions is the owner's manual. Another good location that can help identify parts is Sears Parts Direct. The schematics are most helpful. I attached both links below. I hope these links are helpful while you wait for the expert.

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Barbara H. -
September 01, 2011
A:

I did try those websites first, but still could not locate the water filter. So, I tried the "live chat" option, and was able to locate the water filter from his information. Thanks!

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Jean -
September 01, 2011
A:

The water filter is located on the left side of the grill under the doors.

If you go to Parts Direct and look on the "cabinet parts" page, the water filter is item 29.

Instructions for replacing the water filter are in the owners manual. You can get an owners manual by clicking on the "manuals" tab at the top of this page.

If you have more questions, reply on this thread and I will be glad to help.

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Jimmy K -
Sears Technician
September 03, 2011
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