Model #GD5DHAXVY00 WHIRLPOOL Side-by-Side Refrigerator

  • Cabinet Parts
    3 Results
  • Refrigerator Liner Parts
    3 Results
  • Refrigerator Shelf Parts
    3 Results
  • Freezer Liner Parts
    3 Results
  • Motor And Ice Container Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Dispenser Front Parts
    3 Results
  • Unit Parts
    3 Results
  • Icemaker Parts
    3 Results
  • Air Flow Parts, Optional Parts (not Included)
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

Icemaker Problems

A:

The Refrigerator is one of the most important appliances in the home and by far a must need. So I am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a few questions that is similar to yours. The expert provides further detailed information that might enlighten you.

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Priscilla V -
July 06, 2011
A:

I know it can be frustrating when the icemaker stops working. First check the on/off switch on the right side. The icemaker in this model can stop working for a few reasons. Some are listed below:

  • The icemaker itself can fail
  • The water valve may not open
  • The optic boards can fail
  • The fill tube can freeze up
  • Freezer temperature not cold enough (should be 0 � 5 degrees)
The blinking led light can be flashing a code that will indicate the problem. If it flashes 2 times pauses and continues this while the door is open, it indicates the boards are ok. I�m attaching a chart for the led indicator. Now disconnect power to the refrigerator. To check this icemaker, slide it out, so the front cover can be removed, to access some test terminals. There is a clip located on the back right corner of the icemaker that will need to be removed, to slide the icemaker out. There will be a screw at the bottom of the clip holding it. I�m sending a picture with instructions to remove this clip. With the clip removed, slide the icemaker out and remove the front cover. You will now see the test terminals, which are marked (see picture). Now remove the 3 screws holding the receiver board on the right side and disconnect the harness from the board. Place a jumper between the black and black/white wires (see picture). Now use a second jumper and place it between the L � V terminals on the module. Reconnect the power and with both jumpers in place, water should now flow to the icemaker (be prepared to catch water from the fill tube). If water does flow, the icemaker will need to be replaced. If no water flows but you can hear a humming noise, the water valve will need to be replaced. If nothing at all happens, some voltage checks will need to be made. I hope this will help you.

If you do not feel confident repairing this problem or doing any voltage checks yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services . If you need more assistance additional details will be helpful.

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
July 08, 2011
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Q:

When will I get a new light?

A:

As per the owners manual parts and labor are covered under warranty for 1 year, so the bulb will be covered under warranty. Since this refrigerator is so new you can have a technician check it, to make sure nothing caused the bulb to go out so soon and this will be under warranty also. You can call the National Customers Relations (NCR) Department (800) 549-4505 to check the process of getting a new light bulb. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician
Q:

Why did the top light in the refrigerator burn out?

A:

Did both bulbs go out or just one? If only one bulb went out I suspect it was just a weak bulb. The bulb #2309101 can be purchased at searspartsdirect.com . Since the product is this new and if you suspect a problem I recommend calling for service and having a tech check this while it's under warranty.

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Scott D -
Sears Technician

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