Model #GB2FHDXWB01 WHIRLPOOL Bottom-Mount Refrigerator

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Question and Answers

Q:

Freezer not defrosting GB2FHDXWB01 Whirlpool Refrigerator

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your refrigerator. Upon researching model GB2FHDXWB01;  If the refrigerator section and freezer section both have frost or ice build up, then you may need to replace the defrost thermostat. The defrost thermostat allows the unit to defrost the refrigerator appropriately so when it fails it can cause the unit to not properly defrost the ice and frost build up. I have posted a link of the defrost thermostats to view the link click here.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
June 02, 2015
Q:

Whirlpool Gold bottom freezer is leaking water onto the floor from the door. There is also sheet of ice at the bottom of the freezer. Is something clogged?

A:

I'm sorry that you are having some difficulties with your Whirlpool Gold Refrigerator. I did a little research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links will help until your expert can respond.

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James -
June 22, 2011
A:

The link that James R sent has good information for solving your problem.

Disconnect the power to the refrigerator before removing any panels.

After you remove the evaporator cover, melt the ice with a hair dryer. Don't use a sharp instrument to remove any ice or frost. The evaporator coil is aluminum and will puncture easily.

Put some towels on the floor to absorb the water that will leak while you are defrosting the ice. When the drain is cleared, pour 1/2 cup of very hot water through the drain to remove any algae that has collected.

If you have questions, reply on this thread and include the model of the refrigerator. I will be glad to help.

If you are not comfortable doing this repair, you can go to Home Services and get a Sears technician to repair the refrigerator.

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Jimmy K -
Sears Technician
June 23, 2011
A:

Hey, thanks, James and Jimmy! I will let you know how things work out.

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John Gelety -
June 23, 2011
A:

John, thanks for using Manage My Life.

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Jimmy K -
Sears Technician
June 23, 2011
A:

I have the same issue. But my problem is that I can't get to that back freezer to remove the panel. There is a wire tray that sits on top of the guide rails. There is a bracket attached to the left and right sides of the interior freezer. Even if I remove the 2 screws, there is this interlocking gear system that I cannot figure out how to dismantle. Any ideas?

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Rich -
October 03, 2011
A:

Rich, your refrigerator must be a different type than John's. Send the complete model number of the freezer and I will send you instructions for removing the drawer from the freezer.

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Jimmy K -
Sears Technician
October 03, 2011
A:

It's a Whirlpool Gold model: GI5FSAXVY02. Thank so much

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Rich -
October 03, 2011
A:

Rich, pull the freezer drawer out as far as it will go. Tilt the wire baskets up in front and lift them off the drawer. The gears do not have to align with anything. The gears keep the baskets from twisting. With the baskets removed, pick up on the door of the drawer and remove it from the side rails. This will let you access the evaporator cover in the freezer.

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Jimmy K -
Sears Technician
October 04, 2011
A:

Thank Jimmy, I will try that. Keep you posted if it works.

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Rich -
October 04, 2011
A:

my whirlpool model # is gb2fhdxwb01. My evap. cover seems to be the entire back of the freezer. It looks as though I will have to bend it to get it out so I'm not going to try it until I here from you. I'm concerned that this model has a different approach. I can't get the top drawer out to get really good access. It seems to be building up water real fast. It also is 1 year and 1 month old.

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homer -
December 13, 2011
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Q:

relay bad maybe or what?

A:

Good morning... It appears from your writing that you're able to do most of this work yourself. A power surge does tend to disrupt the circuitry. I located a link that gives a brief overview on what the problem could potentially be. Keep in mind that an expert will give you a more detailed response to your model number. You should hear from them within the next two business days if not sooner. I hope this helps and have a nice Sunday

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Henry -
November 18, 2012
A:

Thank you for submitting your question. If your comfortable, you can test the start relay (W10197428) and compressor (W10160407) to see which isn't functioning correctly. I believe you're issue will be with the relays. You'll need an ohms/volt meter to do this. Here's a great video on how to perform this test. If the compressor is faulty, it may be more cost effective to purchase a new unit. If you order the compressor, it will come complete with the relay and capacitor. A licensed technician would be need to install the complete assembly. However if it's just the start relay, you can install that part yourself. You can order all parts from our Sears Parts Direct web site. I hope this information helps. Please reply back to this thread if you require further assistance with this repair. If you do not feel comfortable performing test or repairing this problem yourself, I recommend scheduling for service. You can schedule for service online with our Sears Home Services team. Thank you for using Manage My Life.

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Tykara -
Sears Technician
November 19, 2012
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