Model #GB22DKXJW01 WHIRLPOOL Bottom-Mount Refrigerator

  • Cabinet/literature
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  • Freezer Liner
    3 Results
  • Freezer Door
    3 Results
  • Refrigerator Liner
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  • Refrigerator Door
    3 Results
  • Unit
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  • Shelf/optional
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Error Codes

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Question and Answers

Q:

My Whirlpool Gold refrigerator quit working.

A:

Good afternoon..... I can completely appreciate your efforts to clean underneath your refrigerator. Did you try brushing off the coils as well? If the coils get real dirty, it will hamper the unit's efforts to get cold. I did locate a link that will discuss your situation in greater detail. Though this link discusses a different model number, the mechanics are likely going to be very similar. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this link will help guide you as to what might be wrong with your refrigerator and have a nice day.

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Henry -
April 12, 2013
A:

Thank you for your question. I know it's frustrating when the fridge and freezer stop cooling. The information you have received is very good. I hope it will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
April 15, 2013
A:

It looks like the freezer has responded a little bit but won't cool the freezer below 10� and this is at the coldest setting. It doesn't seem like the suction/vacuum is pulling the doors very tight. Does that make sense or shed any light on to a potential answer?

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Erik -
April 20, 2013
A:

Erik, the doors do not have to seal tight. As long as the gasket is making good contact with the cabinet and there are no gaps, it should be ok. Make sure the light inside the freezer is turning off when the door is closed. If it stays on, it will create this type of problem. Now, if the light is turning off, the door seal is making contact with the cabinet, the fan motors and compressor are running, this would lead to a sealed system problem. One other check to make will be to, look at the back panel in the freezer. If there is a thick frost accumulation, it would indicate a problem with the defrost system and it would also create this type of problem. I hope this will help you.

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Scott D -
Sears Technician
April 23, 2013
A:

Thanks for the response Scott. I did look at the coils hidden behind the food section of the freezer and didn't have any ice build up. One more thing that i noticed is that the fridge seems to be working fine, but the freezer seems to fluctuate between 10 degrees and 25 degrees. Could this point to a defrost timer of some sort? luckily I have two other freezer options that I moved the food to so i'm not in a pinch but i would like to get this unit fixed. Is it time to call a certified tech?

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Erik -
April 23, 2013
A:

Oh, one other thing, it doesn't seem to matter what setting i have the freezer on it reacts just the same. is it possible that there is something wrong with this switch?

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Erik -
April 23, 2013
A:

Erik, based on this latest information, if the unit seems to be running all the time, it would appear this will be a sealed system problem. This could be a low charge, a restriction or the compressor may not be pumping properly. These are checks that a technician will need to make. You can call 1-800-469-4663 to schedule a tech to come out.

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Scott D -
Sears Technician
April 24, 2013
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