Model #GAFZ21XXRK01 GLADIATOR All Refrigerator

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Question and Answers

Q:

Freezer not freezing and refrigerator warm GAFZ21XXRK01 Gladiator T/m freezerator

Q:

Ice leaking into freezer Gladiator T/m freezerator

A:

Thanks for the inquiry and for being a valued member.
I believe your issue is stemming from an incomplete defrost cycle, which is blocking the defrost drain with ice, and allowing water to drip down and accumulate at the base. This is a known issue with the adaptive defrost control, and there are procedures you can perform to correct this.
I was able to locate the service bulletin for this issue and have linked it below for convenience.

Adaptive Defrost Control Service Bulletin

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
August 14, 2014

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