Model #G2IXEFMWB00 WHIRLPOOL Top-Mount Refrigerator

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Question and Answers

Q:

Brand new fridge not cooling.

A:

New appliances can really update a kitchen and offer updated features as well. I was checking the manual for this refrigerator and I see at bottom of page 2 it has a warning against removing the packing in this area. I attached the manual below so you can check. It also has information on setting temperature controls and how many hours before the fridge is cold. Hope this information helps while you wait for the expert to respond.

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Barbara H. -
June 04, 2011
A:

I'm sorry you are having this problem with your new refrigerator. Based on the information listed, it appears you are referring to the air diffuser. This will be very unusual and would require dropping the control housing down. The power would need to be disconnected first. I'm attaching a picture with instructions to lower the housing. However, if this is the case, I recommend having a technician check and make this repair under warranty. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . I hope this helps you. Thank you for using Manage My Life.

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Scott D -
Sears Technician
June 06, 2011
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