Model #FRT8B5EWA FRIGIDAIRE Top-Mount Refrigerator

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Question and Answers


At first it wouldn�t defrost, now it won't freeze!?


When it comes to appliance that keeps our food fresh and stops working it can be really disappointing as well as concerning. While you are waiting on an expert to answer your question, a suggestion I have is to visit Sears Home Services website to set service with a Sears technician. I have attached the link below. Hope this help!

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Dezeray S -
June 13, 2011

When you manually advanced the unit into defrost did you ever hear any sizzle or pop that would indicate the heater is working?

The ice built up on just one side of the evaporator coils can indicate a sealed system problem. You might have a restriction in the system or an inefficient compressor.

I would suggest you start to resolve this problem by letting it completely defrost. Leave it off and the door open for at least 24 hours. The system should be completely defrosted with all evaporator coils free of ice.

At that point turn it back on and shut the down for at least 24 hours. While running you can make a simple test on the evaporator coils. Wet your finger tip and touch the coils at various places. The wet fingertip should freeze/stick to the coil.

If it freezes on some parts of the coil but not other then there is likely a sealed system problem.

Once completely defrosted it should take a few days for the frost to build back up to a level where temperatures are effected.

The wiring diagram in the image below may be of help to you. Normally a defrost heater will draw approximately 6-8 amps.

I hope this helps. You can reply with any additional details for further assistance.

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Fred M -
Sears Technician
June 14, 2011
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