Model #FRT21IL5DB6 FRIGIDAIRE Top-Mount Refrigerator

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Question and Answers

Q:

My Frigidaire refrigerator freezer is freezing and not allowing air flow to refrigerator compartment.

A:

It can be very frustrating when your fridge begins to malfunction and not cool properly. I did some research and provided a link to a similar question and answer on our site. I hope this will give you a better idea on the next step to take until the Expert responds to your question in more detail within 24 to 48 hours.

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Julio -
September 21, 2012
A:

Thank you for your question. I can understand your concern about the freezer icing. A good check will be to manually advance the timer into a defrost cycle. To advance the timer, use a screwdriver and turn the timer dial clockwise very slow until it clicks and the unit stops running. After a few minutes, if you can hear a sizzling or popping sound inside the freezer, it means the heating element is working. This will indicate the timer # 215846602 is not advancing on its own and will need to be replaced. Now, this check must be done when the freezer temperature is below 20 degrees. If nothing at all happens some voltage and resistance checks will need to be made. A technician may be needed to make these checks. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
September 24, 2012
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