Model #FRT21IL4FW7 FRIGIDAIRE Top-Mount Refrigerator

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Question and Answers

Q:

refrigerator will not keep food cold FRT21IL4FW7

A:

I am sorry that you are having some difficulties with your refrigerator and I will be happy to help. I did some research and I was able to find a link with a similar question. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
March 26, 2013
A:

Thanks for the information about your refrigerator model FRT21IL4FW7, I will be glad to assist you. The problem you described can be frustrating, especially with the unit in the garage where you are not close by to observe its operation. There could be a few things causing the poor cooling and freezing issues. First; if the refrigerator is subjected to cold temperatures in the garage that could be the reason for not operating correctly. Your refrigerators cold control is located in the fresh food compartment so if the room/ Garage temperature is below 40 degrees this control thinks everything is ok and does not allow the compressor to run. The solution is a low ambient kit. If you feel this is not the cause I would suggest checking the condenser coil under the unit and the condenser fan, the coils must be clean and when the compressor is running the condenser fan should run also if not replace.   I hope this helps, if you need additional assistance please reply with details and I will be happy to respond. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.Ron H.

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Ron H -
Sears Technician
March 27, 2013
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Q:

Need to know the cubic inch of my refridgerator.

A:

Needing to know the cubic feet on your appliance is always great to know. While you are waiting on an expert to answer your question, a suggestion I have is to visit Sears Parts Direct website to speak with a Sears associate to find out cubic feet. I have attached the link below. Hope this helps!

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Dezeray S -
August 09, 2011
A:

I already tried the live chat....they don't have that information! Can you believe that?

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Brian -
August 09, 2011
A:

Based off the model number, this refrigerator is 21 cu. ft.

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Korinna S -
Sears Technician
August 10, 2011
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