Model #FRS6R2FB2 FRIGIDAIRE Side-by-Side Refrigerator

  • Freezer Door
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  • Refrigerator Door
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  • Cabinet
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  • Shelves
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  • Controls
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  • System
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  • Ice & Water Dispenser
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  • Ice Container
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  • Ice Maker
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  • Wiring Schematic
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  • Wiring Diagram
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Error Codes

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Question and Answers

Q:

Rattle coming from damper assembly

A:

The Kenmore refrigerator is the most important appliance in the home and when its not working properly it is a concern. Below are links with information on similar problems you may be experiencing with your refrigerator. The expert will be with you shortly with a specific answer to your question.

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Anna T -
April 04, 2012
A:

Thank you for your question. I understand your concern about the freezer not cooling. The damper will not cause the freezer section to stop cooling. If it�s not cooling, it first needs to be determined, if the compressor is running. If the compressor is running, the problem will probably be in the seal system or with the compressor. It could be a low charge, a restriction or the compressor may not be pumping properly. These are checks a technician will be required to make.

If the compressor is not running or if it runs for a few seconds and quits, it could be a problem with the starting device or the compressor itself. Also make sure the fan next to the compressor is running. If it stops, the compressor will overheat and stop running. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
April 05, 2012
A:

The compressor is still working. In fact the freezer may be working better than I had expected. It seems to have warmed up, but is still keeping most things frozen. Items in the door have gone soft and the ice maker doesn't seem to be making as much ice as it should be. Is it possible I've upset the thermostat or whatever regulates temp by pulling the control panel down when I was looking for the rattle? Also, I'm getting frost accumulating around the damper/vent in the freezer section. I've seen something similar in a different fridge when the auto defrost went out. Could it's inability to vent some of the cold air into the fridge side be causing the freezer to not cool properly? It just seems like too great a coincidence that the damper starts to rattle and then the fridge followed by the freezer begin to warm and they're not all related. Thanks so much for your time!

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Cassidy -
April 05, 2012
A:

Cassidy, unless the back wall is building up with frost, this will not be a defrost problem. If frost is only accumulating around the vent, it would lead to an air leak inside the cabinet. Now, if there is frost accumulating on the back wall, it would be a defrost problem and it would effect the cooling in both the freezer and fridge section. Another possibility could be when the damper was pulled down, if not replaced properly and making a tight seal, air may be leaking by and causing the thermostat to cycle off prematurely. There is a complete control assembly # 5303918283 available that I would recommend replacing, instead of just the air diffuser. However, this can be a complicated control assembly to install and I would recommend having a technician make this repair. I hope this will help you.

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Scott D -
Sears Technician
April 05, 2012
A:

Here is a follow up, maybe it will help others. I replaced the damper and all is well. I'm convinced the reason my freezer wasn't keep cold like it should is because when I initially removed the control panel and the housing for the damper I didn't take the time to put it back on tight while I waited for the replacement part. It created an air leak from the fridge side, which was now warm, into the freezer which caused it to ice up around the vent. I believe this caused the freezer's thermostat to think it was colder than it really was and therefore began kicking the defrost on to often thus not allowing the freezer to reach the desired cold temp. After replacing the damper and making sure it was tight the fridge and freezer work just as they should. Thanks Scott.

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Cassidy -
April 11, 2012
A:

Cassidy, thank you for the information and I'm glad your fridge is working properly again. Thank you for using Manage My Life.

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Scott D -
Sears Technician
April 12, 2012
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