Model #FRS6KR5JSB0 FRIGIDAIRE Side-by-Side Refrigerator

  • Freezer Door
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  • Refrigerator Door
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  • Cabinet
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  • Controls
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  • System
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  • Ice & Water Dispenser
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  • Ice Container
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  • Ice Maker
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  • Wiring Schematic
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  • Wiring Diagram
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Troubleshooting

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Question and Answers

Q:

Side by side refridgerator is not cooling on the food side - only freezer side - unit is 3 yrs old

A:

I know it can be very frustrating to have an appliance you depend on break down. Managemylife.com is always a great resource to find the answers to just about anything. I would suggest that you provide the model # and any other information that you think may help your expert respond with the best possible response. Continue this existing thread, just click on reply below and then add your information. This will speed up the process. I did do some research for you at Managemylife and found an expert answer to a similar question. This may shed some light on the problem until your expert can respond. The link has been attached below.

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James -
September 16, 2011
A:

When the freezer is freezing good and the refrigerator is warm it is usually an airflow problem. The fan in the freezer should circulate air across the cold evaporator coil in the rear of the freezer through out the refrigerator.

Some things that can cause the refrigerator section to warm up are:

  • Excess frost on the evaporator coil restricting the airflow. This is usually caused by a failure in the defrost system.

Damper control inside the refrigerator not opening to allow air to circulate into the refrigerator. This can be caused by the damper control, refrigerator control, or refrigerator thermistor.

Return air duct from the refrigerator to the freezer stopped up or restricted. This duct is located in the wall between the refrigerator and freezer. You can access the return air duct by removing the crisper drawers in the refrigerator.

If you have questions, reply on this thread and include the model number of the refrigerator. I will

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Jimmy K -
Sears Technician
September 19, 2011
A:

Thanks for the response Jimmy, After some online research and a few nice YouTube videos I was able to become familiar enough with the basics of a refridgerator to understand this air flow as well. Popping off the inside back panel of my freezer showed a heavy build up of ice. I melted this with my wifes hairdryer and appear to be back in business. Im not sure if the reason it built up was because of excessive opening and closing of the door (unit is 3 yrs old with no prior issues), or because one of the defrost elements has/is going bad. I'll watch it and see.

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Brad -
September 19, 2011
A:

Brad, manually defrosting the coil will usually cause the refrigerator to work for 5-7 days. If you need to troubleshoot the defrost system, reply with the model number and I will be glad to help. Look inside the compressor compartment, front and rear for a plastic envelope that will have the tech sheet for the refrigerator. The tech sheet will give you instructions for forcing the refrigerator into a defrost. It also has a wiring schematic.

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Jimmy K -
Sears Technician
September 19, 2011
A:

Thanks again Jimmy, The fridge is a Frigidare model FRS6KR5JSB0 All I was able to get online was a usage and care manual and the wireing diagram which I didnt think would help me much as I was not looking to learn to resolder or get into the circuitry. If you could instruct me how to test the defrost system to ensure it is working properly, I'd be happy to learn and check it out. I'm very happy to learn that this forum is useful - the customer service reps for Frigidare were not helpful at all. Thanks again, Brad PS - Im interested in your comment that the manual defrost of the coil will only work for 5-7 days... Isnt this the way the older models used to behave and they lasted years between manual defrost cycles? Scares me to think that while adding a feature to allow auto defrosting they changed the design such that without this (seemingly key) component not working for 5-7 days you'd be SOL.

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Brad -
September 19, 2011
A:

Brad, thanks for sending the model number of the refrigerator. This refrigerator has an adaptive defrost control board (ADC). This control board is item 23 in the parts diagram for the controls. To force the refrigerator into a defrost cycle, open the refrigerator door (the interior light must be working) press and release the plunger on the light switch 5 times within 6 seconds. Be sure the compressor and fan are running when you do this. The compressor and both fan motors should turn off and the defrost cycle will be on for 20-25 minutes. After 10 minutes of defrost the defrost heater on the evaporator coil should be hot and melting frost. If this happens, the defrost heater and defrost thermostat (both are clamped to the evaporator coil) are good. If the coil will defrost when you force a defrost but won't defrost on its own, the ADC is bad. The defrost heater should read between 10-30 ohms resistance. The defrost thermostat should test closed if it is below 30 degrees and open it it is above 50 degrees. I hope this helps. It usually takes 5-7 days of running with normal door openings for enough frost to form on the evaporator coil to restrict the airflow into the refrigerator enough to cause the temperature to warm up. The refrigerator normally defrosts when the ADC senses 6-8 hours of compressor run time. The older manual defrost refrigerators were a completely different design than our current models. I wouldn't want to go back to them.

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Jimmy K -
Sears Technician
September 20, 2011
A:

Thanks Jimmy - This is very helpful. Did you find this in a manual that I could download? I did not find this level of detail in any of the material I was able to find on the unit thus far.

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Brad -
September 20, 2011
A:

Brad, I just gave you the instructions from memory. I was a technician in the field for a long time. I don't think there is a manual that goes over this sort of testing. If I find one, I will send you the information of how to access it.

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Jimmy K -
Sears Technician
September 20, 2011
A:

Ha ha, ok - well until then, I guess i'll just keep you in my memory :o)

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Brad -
September 20, 2011
A:

Ok Jimmy, I did this test and the fan and motor turned off - I waited 10 minutes and then tried to check the panel in the freezer (hoping it might be a little warm to the touch?) and I heard a 'crunch' sound... opened the panel and found 1/2 blocked with ice after 4 days... Is there a part/parts you can recommend? How about a guide to install these? At least you saved me from another loss of food - now to prevent my having to manually defrost every 4 days :o(

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Brad -
September 20, 2011
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