Model #FIM70 FRANKLIN CHEF Freestanding Icemaker

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Question and Answers

Q:

Franklin Chef icemaker model FIM 70 FIM70 Franklin Chef Icemaker

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your Franklin Chef ice maker model FIM70. I am so sorry the harvest sensor needs to be replaced. I will be happy to help you with this. 

This ice maker has three sensors. They are the condenser temperature sensor (part number 1851700100), the evaporator temperature sensor (part number 1851700200) and the ice full sensor (part number 1855501200). I have included the link below for you to view the owner’s manual online.

Starting on page 24, the manual explains the LEDs and the buttons. On page 25 the manual explains that when the yellow LED is lit, the machine is in the Ice Harvest status. According to the manual during the ice harvest the unit is controlled by the temperature sensor on the evaporator. Unfortunately it appears that only the ice full sensor is still available. 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
June 06, 2015
Q:

I have a Franklin Chef ice maker . It stopped working.

A:

I'm sorry to hear that you are having some difficulties with your Franklin Chef ice maker. I did some research for you at Managemylife and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. I have also provided the link to your owner's manual. I hope these links help out.

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James -
February 11, 2012
A:

Thank you for your question. I know it can be disappointing when the icemaker stops working. Unfortunately, the full ice sensor # 1855501200 is no longer available and there is no substitute for it. You may want to check back with the store you purchased this icemaker from and someone there may be able to help you in this matter.

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Scott D -
Sears Technician
February 13, 2012
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Q:

Do you service a Franklin Chef Ice Maker model FIM-70?

A:

Sears no longer does warranty repairs on this brand. However, if you have a policy on it, Sears will service it. Also just to let you know, some parts are no longer available for it. You can check if there is a dealer of this brand in your area. You can also check the following website, "ServiceLive" for home repairs or installation issues. I hope this will help you.

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Scott D -
Sears Technician
January 14, 2010
A:

Thank you Scott. The Franklin Chef and Sears websites show the part needed is no longer available. The Sears rep. suggested this site after the 4th call about where to get parts for this machine. It came into my shop from the owners over a year ago. No warranty for items no longer available. It is to the point that I am never going to buy anything from Sears ever again an recommend no one else shop there. I have received 2 TV's, a dishwasher and this ice machine from customers that brought them to me within 2 years of buying from Sears. No parts available for their China products and attitudes that it isn't a big deal and stop bothering them. Sear's "China" products seem to have different warranty standards.

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Rex -
February 11, 2012
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