Model #FFHS2311LW0 FRIGIDAIRE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Refrigerator Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • Controls
    3 Results
  • System
    3 Results
  • Ice & Water Dispenser
    3 Results
  • Ice Container
    3 Results
  • Ice Maker
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

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Condition:

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Question and Answers

Q:

do I need to change ice dispenser actuator FFHS2311LW0 Frigidaire Refrigerator

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you.

I recommend changing the solenoid in the dispenser that acutates the ice door.

 If you already replaced that motor in the door then you may need to have a technician diagnose the unit. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

Read More
Natasha12 -
Sears Technician
July 22, 2015
Q:

my ice dispenser is not turning when the actuator paddle is pushed, how do I troulbleshoot to determine if the actuator is bad or the moter is bad? FFHS2311LW0 Frigidaire Refrigerator

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your refrigerator is not dispensing.  

You would need to test the control board, solenoid,  and the motor to the ice maker bin.

The relays mounted on the board are numbered. 
 
K1 - Controls the light in the dispenser.
K2 - Controls the water to the door.
K3 - Controls the solenoid for cube ice.
K4 - Controls the auger motor.


Voltage Testing for control board:
The wire color is called out on the board but the lettering 
is on the relay side of the board. You would need to 
remove the board to see the lettering, but you can follow 
the wire to the connector without removing the board. 
Do your voltage test by following the color wire to the 
connection point and make your test. 
To Do Voltage Test: 
1. It will be necessary to remove the front cover, but 
do not disconnect the wire connector. 
2. Using a paper clip, bend a loop around the end 
hook on the front face and a hook in the other end 
of the wire. 
3. Place the second hook in the center slot used for 
holding the front face. 
4. Use electrical tape around the wire to prevent it 
from bridging some of the connection points on the 
power board. 

To Remove Control Board:
1. Remove the screws and lift straight up. 
2. Slide the board out from between the cover and 
the push buttons. 
3. When you install the new board, make certain you 
line the pads on the cover with the switches on the 
board. 
4. Reinstall front frame on freezer door making sure 
you plug wire harness from power board into 
control board before you slide the front frame into 
slots at top.

To Test Solenoid Assembly:
1. Read ohms value of solenoid coil using multi 
meter on resistance scale. (Put test leads on 
terminals where blue with white stripe and white 
wires were disconnected from Step 6. 
2. If resistance reading is extremely high or low, 
replace solenoid coil.

To Remove Solenoid Assembly:
1. Disconnect refrigerator from electrical supply.
2. Slide ice container forward and off rail assembly.
3. Lift up on rail assembly and pull forward, 
freeing it from mounting brackets.
4. Disconnect molex connector located at back of 
rail assembly and remove rail assembly.
5. Remove screw securing green ground wire to 
solenoid assembly on the back of motor cover. 
6. Disconnect two (2) leads hooked to solenoid 
coil (Leads are blue with a white stripe and 
white .
7. Remove four (4) mounting screws on front of 
motor cover and remove solenoid assembly. 
8. Replace assembly in reverse order.

To Remove Auger Motor:
1. Disconnect refrigerator from electrical supply.
2. Slide ice container forward and off of rail assembly. 
Remove 2 screws holding rail assembly to 
evaporator cover.
3. Lift up on rail assembly and pull forward, 
freeing it from mounting brackets.
4. Disconnect molex connector located at back of 
rail assembly and remove rail assembly.
5. Remove screw securing green ground wire to 
motor housing on back of motor cover. 
6. Disconnect two (2) leads hooked to auger motor 
windings (leads are purple and white.
7. Rotate drive bar and nut (located on front of 
motor cover) in counterclockwise position until 
it comes free of auger motor shaft. 
8. Remove four (4) motor mounting screws and 
pull auger motor free from motor cover.
9. Replace assembly in reverse order.
To Test Auger Motor:
1. Read ohmic value of motor windings using 
multimeter on resistance scale. (Put test leads 
on terminals where purple and white wires 
were disconnected from Step 6 of procedure 
2. Resistance reading should be low ohms. If you 
get anything else, replace motor.

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

Read More
Natasha12 -
Sears Technician
June 16, 2015

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