Model #FEF365CGBE FRIGIDAIRE Free Standing, Electric

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Question and Answers

Q:

We have a frigidaire oven model # FEF365CGBE..

A:

I am sorry that you are having some difficulties with your range and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. I hope this helps with your range troubles while you wait for your expert response.

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Joseph P. -
November 26, 2012
A:

That link that Joseph P. posted in the above response describes a similar situation. The DR in the display indicates that the control detects that the oven door is open when the lock function is on. You could have a problem with the door switch, the wiring or the control.

If the oven door is open, then you can try to resolve this problem by pressing in on the oven door switch (the plunger light switch on the front of the frame just outside the opening to the oven cavity). Hold that light switch in and try to disable the lock mode. Continue to hold that switch in while the lock mechanism retracts until the door is full unlocked and the lock light goes out. This may restore the control to normal operation.

Here is a link for the owner's manual on that range in case you need it: Owner's Manual .

If the control is in the Self Clean mode then you can try to cancel the self clean cycle while holding in that door switch.

If the oven door is closed, then you can try to press in firmly on the front of the door to properly engage the light switch while attempting to unlock the door.

If none of those tactics work, then we will need to further diagnose the problem using a volt/ohm meter. Reply with additional details and we will assist you in repairing this problem.

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
November 27, 2012
A:

Hi Lyle,. Well the door lock mechanism runs constantly when the door is closed. So it goes from locked to unlock every few seconds while the whole time the lock light is flashing. I have tried to cancel the clean cycle..start the clean cycle..doesnt matter what I push on the control panel it will flash dr at me. The door seems to close fine and lock great. I will check the electrical part then. The stove top works great..and it seems I can set the timer on the panel as well..but anything to do with the oven says dr when touched. I hope that helps. But the lock light never goes out.

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TRUDY -
November 27, 2012
A:

Hello Trudy. Thanks for the additional details. I posted a wiring diagram for your range with the lock circuits traced in colors (probably not actual wire colors). The red line traced the circuit through the lock motor. Since that lock motor runs constantly, that circuit is apparently okay. You could have a stuck relay on that electronic control board that is causing this problem. You could also have a problem with the wiring through the micro-switches on that door lock motor assembly. The green and brown lines show the circuits through those microswitches. The micro-switches provide the information to the electronic control board regarding the position of the door lock. The wiring diagram shows the normal position of the switches in the unlocked condition. You can unplug the range and examine that wiring. Remove the back panels on the range to access those components. You can check the resistance through the wiring from the control board. You can manually activate the switch to test it. In the "closed" position it should measure continuity (near zero ohms of resistance). In the "open" position, it should measure OL -- open load or infinite resistance. If the wiring and the switches in that circuit are okay, then you will probably need to replace that electronic oven control board due to a stuck relay. You can order parts from this page: Frigidaire Range Model FEF365CGBE Parts . Be sure that you unplug the range before accessing internal components and replacing parts. If you need more help, reply with additional details.

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Lyle W -
Sears Technician
November 28, 2012
A:

Lyle.. Hi there..thanks for the info...we havent had a chance to try out your suggestions yet just thought I would let you know that. We do appreciate you taking the time to try and help us. Nice knowing there are still good people around. Trudy

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TRUDY -
December 03, 2012
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