Model #FAFW3801LW3 FRIGIDAIRE Residential Washers

  • Control Panel
    3 Results
  • Cabinet/top
    3 Results
  • Motor/tub
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

My model FAFW3801LW3 rocks loudly when spinning the load FAFW3801LW3 Frigidaire Washer

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your washer is out of balance. 

It sounds to me like your suspension springs are worn and may need to be replaced. The suspension springs keep the unit balanced. 

 
Suspension Spring Removal
The suspension springs are located under a cover
bracket mounted on the top center brace. 
To remove the suspension springs:
1. Disconnect the washer from electrical supply. 
Remove the top panel.
2. Remove the overflow/vent tube.
3. Using a #2 square bit screwdriver, extract the two 
screws from each cover bracket.
4. Hook the top of the spring, and raise it about 1” to 
release the top hook from the center brace flange, 
then allow it to drop about 6” to relieve the spring 
pressure and then unhook the other end of the 
spring from the tub.
NOTE: A strong rod at least 8” long with a hook on one 
end and a handle on the other is needed.

 
Suspension Spring Removal
The suspension springs are located under a cover
bracket mounted on the top center brace. 
To remove the suspension springs:
1. Disconnect the washer from electrical supply. 
Remove the top panel.
2. Remove the overflow/vent tube.
3. Using a #2 square bit screwdriver, extract the two 
screws from each cover bracket. (See Figure 4-38)
4. Hook the top of the spring, and raise it about 1” to 
release the top hook from the center brace flange, 
then allow it to drop about 6” to relieve the spring 
pressure and then unhook the other end of the 
spring from the tub.
NOTE: A strong rod at least 8” long with a hook on one 
end and a handle on the other is needed.



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Diagnostic Test
The diagnostic test is used to check individual washer 
component function only.
To Start The Test:
• Press the CANCEL button to enter standby mode and 
enable diagnostic entry.
• Within 10 seconds after pressing CANCEL, press any 
button (except the cancel button) to wake up the 
control.
• Within 5 seconds of wake up, turn the selector 
knob to the far left cycle and press and hold the 
CANCEL and the center button under the display 
simultaneously for 3 seconds to enter the Diagnostic 
Mode. 
NOTE: To save time at wake up, the welcome screen can 
be bypassed by turning the selector knob.
1. Upon entering Diagnostic Mode, all lights should 
flash for 1¼”x 2” display models.
2. Turn the program knob (1) click clockwise from the 
start position. The hot water solenoid will activate 
and hot water should enter through the detergent 
compartment.
3. Turn the program knob (2) clicks from the start 
position. The bleach water solenoid will activate 
and cold water should enter through the bleach 
compartment.
4. Turn the program knob (3) clicks from the start 
position. The bleach and the wash water solenoids 
will activate and cold water should enter through the 
softener compartment.
5. Turn the program knob (4) clicks from the start 
position. The prewash solenoid will activate and 
cold water should enter through the prewash 
compartment.
6. Turn the program knob (5) clicks from the start 
position. The door lock solenoid will deactivate and 
the loading door can be opened. When the door 
is opened, the drum light should turn on, if so 
equipped.
7. Turn the program knob (6) clicks from the start 
position. The door lock will activate and the washer 
will fill then tumble. Once tumbling has started, the 
Boost Heater will turn on.
8. Turn the program knob (7) clicks from the start 
position. This is a free position on models without a 
recirculation pump. The recirculation pump and drum 
light will activate if so equipped.
9. Turn the program knob (8) clicks from the start 
position. The drain pump will activate draining out 
any water in the tub. To enable high spin, press the 
Delay Start key.
10. Turn the program knob (9) clicks from the start 
position. The control will signal the last 5 error codes 
with E00 being no error.
11. Turn the program knob (10) clicks from the start 
position. Latest software version will be shown.
12. If applicable, turn the program knob (11) clicks from 
the start position. This is a free position.
Exiting Diagnostic Mode
To return the washer to normal operation:
a) Unplug the power cord, wait 5-8 seconds, then 
reconnect the power cord OR
b) Turn the program knob clockwise back to the Start 
Position. Press the CANCEL and center button under 
the display until the LEDs stop flashing.

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
June 24, 2015
Q:

stuck in pause FAFW3801LW3 Frigidaire Washer

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your washer. Upon researching model FAFW3801LW3; it sounds like the electronic control board may need to be replaced. The electronic control board governs the functions of the washer so when it fails it can cause the unit to become unresponsive. I have posted a link of the electronic control board to view the link click here.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
May 27, 2015
Q:

Washer spin is slow. FAFW3801LW3 Frigidaire Washer

A:

Thank you for choosing SearsPartsDirect. I will be more than happy to assist you with your Frigidaire washer.  

From the information you have provided above, I can understand the frustration of having your washer malfunction, after researching model number FAFW3801LW3. It seems to me like the belt may be stretched out not spinning the basket properly. I would suggest replacing the belt and see if that fixes the issue. It can also be an issue with the motor dying out. while you have the unit apart a would also suggest checking for any clogs in the drain system this will cause the unit to leave the clothes soaked regardless of how fast its spinning. If you would like to have a technician come out you can o so by visiting www.searshomeservices.com.

I hope you found this information useful. Again thank you for choosing Sears, we appreciate your business, have a great day.

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Benny23 -
Sears Technician
April 10, 2015

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