Model #F20NAC WC WOOD Upright Freezer

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Question and Answers

Q:

ice bottom freezer upright

A:

I understand that you are getting ice at the bottom of your freezer. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below if you are interested in viewing. I hope the link that I provided is helpful.

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Alina F. -
April 21, 2011
A:

I'm sorry you are having this problem. The information you have received from Alina is very good even though it's a different model. To access the drain will require removing everything in the freezer, so the back panel can be removed. With the panel off, you will see the evaporator and under it the drain. Remove the ice from the channel and then you will be able to see the drain hole. Use hot water to clear the drain hole. This can take awhile depending how deep the ice has traveled. I hope this will help you. If you would like more assistance, any additional details will be helpful and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
April 22, 2011
A:

thank you did not know how to approach problem

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rol -
April 22, 2011
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Q:

How do I replace the gasket on this freezer?

A:

The inner door panel will have to be removed to replace this gasket. First disconnect the power from the unit. It will probably be easier to take the complete door off and lay it down for this. Empty the door bins so nothing is on the door. Keep the door closed now and take the top hinge loose. With it loose you can now lift the door up off of the lower hinge and lay the door down. Now take all the screws out under the gasket, holding the inner panel to the outer panel. When the screws are out, you can lift the panel slightly and remove the old gasket. To replace the new gasket, start at all 4 corners first. When you have the gasket on the corners, now work the top and bottom of the panel. When the top and bottom of the gasket is in place, work the sides starting at the ends and working toward the middle. When the gasket is in place all the way around, you can reconnect the inner and out panel again. Now place the door back on the lower hinge pin and close the door to connect the top hinge. The door may not close good now and will need to be adjusted. To adjust it, you will need to either pop it into place or loosen all the screws but don't take them out and pop the door back into place. If the gasket has wrinkles in it, you can use a hair dryer to straighten it but be careful not to overheat the gasket and melt it. This is not an easy job and if you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician
June 24, 2009