Model #ET8CHMXKQ04 WHIRLPOOL Top-Mount Refrigerator

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Question and Answers


Why is water leaking inside of the refrigerator for model ET8CHMXKQ04 with ice maker?


The Refrigerator is one of the most important appliances in the home and by far a must need.I understand your concern over the issue that is currently happening. I have researched your issue on this website and came across a few questions that is similar to yours. The expert provides further detailed information that might enlighten you.

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Priscilla V -
May 09, 2011

I can understand your concern about water leaking inside the refrigerator. The information you have already received from Pvalde is very good. Water will leak into the refrigerator when the drain system freezes up. Every time the unit goes into a defrost cycle, water will run down into the refrigerator, instead of down the drain. To clear the drain, remove everything in the freezer, so the back panel can be removed. First disconnect power to the unit. I'm attaching a picture of how to remove the icemaker and also the back panel. With the air tower removed you will be able to remove the screws holding the panel in place. Lean the panel forward now and disconnect the wires from the evaporator fan motor. Now you can remove the panel and you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking in the refrigerator. I hope this will help you. If you would like more assistance, additional details will be helpful and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
May 10, 2011
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