Model #ET8CHMXKB02 WHIRLPOOL Top-Mount Refrigerator

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  • Door
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  • Liner
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  • Unit
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  • Shelf
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  • Ice Maker/optional
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Question and Answers

Q:

My Refrigerator/freezer is collecting water at the bottom, in the crisper drawers will replacing the thermostat fix this?

A:

I can see how that can be a inconvenience, while you wait for the expert to answer your question i did find a similar question being asked. I would suggest for you to look and see if it can help you in anyway. I hope that it helps, good luck.

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celene -
September 06, 2010
A:

The information you have already received is correct. However, I’m listing some additional information. I hope this helps you.

Water will leak into the refrigerator when the drain system freezes up. Every time the unit goes into a defrost cycle, water will run down into the refrigerator, instead of down the drain. To clear the drain, remove everything in the freezer, so the back panel can be removed. First disconnect power to the unit. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking in the refrigerator. If you would like more assistance, additional details will be needed.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
September 08, 2010
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