Model #ET1FTTXKQ02 WHIRLPOOL Top-Mount Refrigerator

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Error Codes

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Question and Answers

Q:

Refrigerator not cooling and Freezer not freezing

A:

Having a working refrigerator and freezer is essential. I found some information for you that I am hoping will help you. I am adding the link below to help you with your question while you wait for your expert response. It may take 24-48 hours. I do hope that this will help you.

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Marc H -
June 30, 2012
A:

based upon the thread supplied above, is there a way to actually test if it is a bad relay, compressor, or both?

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G_Speran -
June 30, 2012
A:

Compressor Reading A- Top Pin B- Left Pin C- Right Pin A=>B - 18 ohms A=>C - 18 ohms B=>A - 18 ohms B=>C - 18 ohms C=>A - 18 ohms C=>B - 18 ohms

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G_Speran -
June 30, 2012
A:

Overload Reading A- Top Pin B- Left Pin C- Right Pin A=>B - 0 ohms A=>C - 0 ohms B=>A - 0 ohms B=>C - 18 ohms C=>A - 0 ohms C=>B - 18 ohms Start Dev - No readings ! Thanks Gary

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G_Speran -
June 30, 2012
A:

2225929 - Start Device 2169373 - Capacitor So what is image #13 (Overload)? I do not seem to have this in my regrigerator. Please advise. Not sure what needs to be replaced. Thanks Experts!

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G_Speran -
June 30, 2012
A:

forgot to add the link for the reference to #13 in the post above

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G_Speran -
June 30, 2012
A:

Bump...Waiting for expert response

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G_Speran -
July 02, 2012
A:

Thank you for your question. From what you have said the unit is not cooling at all. The compressor is running so the Freon should be moving through the system. First I would check the evaporator coils located behind the freezer rear panel. With the compressor on, the evaporator fan should be on and the coils should have a full frost pattern from the bottom to the top. If it has no frost pattern this indicates a problem with the sealed system. It can further be checked by taking the amp draw of the compressor. If you have an amp clamp meter check the red wire at the compressor when it is running. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts.
If the amp draw is above 1.5 amps you will need to set service to have a qualified sealed system technician out to perform the repair. Sears Home Services .

Just reply to this thread with any questions about this refrigerator.

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Bill__W -
Sears Technician
July 02, 2012
A:

I dont think the compressor is running. The fan that blows on the compressor is running

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G_Speran -
July 02, 2012
A:

That is called the condenser fan motor. If you think the compressor is not running, do the amp check , if it is not running it will read 0 amps. Alo check the red to the white wire looking for volts AC. If you readf 120 VAC you may have a ptc/relay problem. However if after replacing the ptc/relay. and it is not running. Then you have a issue with the compressor. Respond back with your amps and voltage readings and I will gladly assit to get the right part.

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Bill__W -
Sears Technician
July 02, 2012
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