Model #ESS25XGMDBB GE Side-by-Side Refrigerator

  • Door Kit
    3 Results
  • Sealed System & Mother Board
    3 Results
  • Replacement Parts List
    3 Results
  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
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Error Codes

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Question and Answers

Q:

freaser does not defrost. ESS25XGMDBB Ge Refrigerator m series

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your refrigerator. Upon researching model ESS25XGMDBB;  it sounds like the defrost thermostats may need to be replaced. The defrost thermostat is what allows the defrost cycle to start and end, so if the defrost thermostat fails it can cause the defrost cycle not to start. I have posted a link of the defrost thermostat to view the link click here.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
June 10, 2015
Q:

Why does the water dispenser continue to dispense water when not activated?

A:

This will normally be a problem with the main board. It's possible the actuator switch could be sticking. When you press the actuator in can you hear a click and when you release it do you hear a click. Do this very slow and if you don't hear the click the switch could be stuck. This type of problem though usually turns out to be with the board. A technician will have the equipment to make this check. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician

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