Model #ESS25LGMBWW GE Side-by-Side Refrigerator

  • Freezer Door
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  • Fresh Food Door
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  • Freezer Section
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  • Evaporator Instructions
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  • Icemaker & Dispenser
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  • Freezer Shelves
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  • Fresh Food Section
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  • Fresh Food Shelves
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  • Unit Parts
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Question and Answers

Q:

Hi, I have a G.E. (SXS) Refer M#ESS25LGMBWW, S#TA460955 that in August 2013 I had to replace my main control board (part #WR55X10942) due to not cooling at all.

A:

I know that it can be very frustrating to have issues with your refrigerator. It sounds like a problem with the damper assembly in the top of the refrigerator section or the controls. This type problem is best repaired by a technician. Someone will need to test the voltage to the damper to determine if the problem is in the control board or the damper assembly. If you don't feel comfortable doing this yourself, please click on this link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using Manage My Life.com.

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AnneJ -
Sears Technician
November 05, 2013

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