Model #ER8VHMXTQ01 WHIRLPOOL Top-Mount Refrigerator

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Question and Answers

Q:

253.4433360 FRIDGE outside panel lights & functions

A:

Owner's manuals are very important for these kind of things. While you are waiting on an expert to answer your question, Please allow 24 to 48 hours to receive your owner's manual right now our Manage My Life system is updating Thanks!

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Dezeray S -
January 19, 2011
A:

I have an Owner's Manual but it does not address this issue or anything similar

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Confusedindc -
January 19, 2011
A:

I'm sorry you are having this problem. First make sure the refrigerator is plugged into a properly grounded 3 prong wall outlet. Without a good ground, the control board can do strange things. If the wall outlet is ok, this would appear to be a defective control board # 241511102. I recommend having a technician check it first however. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . If you would like more assistance, any additional details will be helpful and I will be glad to assist you further.

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Scott D -
Sears Technician
January 20, 2011
A:

Fridge stop working. Dead refrigerator

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DELFIN -
June 06, 2013
A:

Delfin, if there is power to the unit and it won't run at all, the most likely problem will be with the control board. In this case, try resetting the control by disconnecting the power for 30 seconds and then reconnect it. Now, if this unit has mechanical controls, then the problem could be with the thermostat or the defrost timer. If you would like more assistance, please include the complete model and serial number and I will assist you further. If you would like to have a technician check this, call 1-800-469-4663 to schedule a tech to come out.

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Scott D -
Sears Technician
June 07, 2013
A:

Model numberER8VHMXTQ01 SER. VSU2894692 Whirlpool Refrigerator 10-17-2007 date of purchase at Sears

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DELFIN -
June 10, 2013
A:

Delfin, thank you for the model number. If the unit is not running at all but the light inside the cabinet works, then it will have power to it. If there is no light either, then the breaker and outlet will need to be checked. If the light does come on, then this will be a problem with either the thermostat or the defrost control board. A good check for the defrost board will be to disconnect the power for 30 seconds and then reconnect it. If the unit starts running, the defrost control board # 4388931 will need to be replaced. If it still won't run, try turning the thermostat knob all the way off and back on. If the unit starts now, the thermostat # 2325701 will need to be replaced. If it still won't run, I recommend having a technician check it. You can call 1-800-469-4663 to schedule a tech to come out. I hope this will help you.

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Scott D -
Sears Technician
June 11, 2013
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Q:

My kenmore refrigerator not working model numberER8VHMXTQ01 SER. VSU2894692 I unplug for 6 months now is not functioning no fan running inside and out Out

A:

A refrigerator is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience.  While you are waiting for an expert to respond, I have added a helpful link that may provide information to assist you with your question.

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Yadira B -
June 06, 2013
A:

Thank you for using Manage My Life. I see this question was submitted twice.  The answer to this question can be viewed here . If you have electric to the refrigerator and there is nothing happening, it does need to be fully checked by a technician. If you decide you prefer to shop for a new refrigerator, you can check at Sears . Thank you for using Manage My Life.

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Barbara H. -
Sears Technician
June 06, 2013
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Q:

WHY IS NOT WORKING WHIRLPOOL KENMORE REFRIGERATOR AFTER UNPLUGGING FOR A FEW MONTHS.?

A:

I am sorry that you are having some difficulties with your refrigerator and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. Click here for the link. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
June 05, 2013
A:

I know that it can be very frustrating to have issues with your refrigerator. Storing or disconnecting a unit for awhile should not affect it. Unfortunately, sometimes it will cause this type of problem. The system can develop a problem. Usually, it will be a restriction but sometimes it turns out to be a low charge or compressor problem. There is no way to tell you what happened because it's a sealed system but this does sometimes happen and with all brands. This will require a technician to check the seal system. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
June 05, 2013
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