Model #EMO3000CBB02 GE Microwave/Hood Combo

  • Microwave
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Question and Answers

Q:

Remove Front Panels on GE Microwave EMO3000CBB02 EMO3000CBB02

A:

Thank you for contacting SearsPartsDirect.com with your questions about your Microwave. I am so sorry to hear that the microwave has stopped working. I know what a time saver the microwave can be and how inconvenient it is when it isn't working. 
 
I can appreciate wanting to diagnose and repair the microwave yourself, however I strongly recommend against it. We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME(1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 
 
Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.
 

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Natasha12 -
Sears Technician
December 13, 2014
A:

I appreciate your concern and caution on repairing my microwave. In my case I am a retired TV engineer and am familiar working with high voltage components, using wrist straps, etc. Also, in the past I had Sears work on my unit and they did not use wrist straps nor do a leakage test on it after the repair was made. Moreover, the noise I am hearing is intermittent. It�??s likely if a technician were to come and check, the noise would not be evident and I would be charged a service call. However, what might be helpful is if you could tell me what components in a microwave would cause it to be noisy. I am not asking for repair information; I merely want to know how to remove the front panels and determine if I have a noisy motor. The responsibility of safety is on me. Jerry Jerry

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JERELD -
December 13, 2014
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