Model #ED5VHEXVQ00 WHIRLPOOL Side-by-Side Refrigerator

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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Unit Parts
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  • Air Flow Parts
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  • Control Parts
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  • Icemaker Parts
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  • Optional Parts (not Included)
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Question and Answers

Q:

how to replace cracked evaporator tray , Model Ed5vhexvq00 Looks like water filter bracket and filter needs to be removed before evap tray can be removed ??? ED5vhexvqoo

A:

Thank you for the additional information and yes only the filter housing will need to be removed, not completely though. You will need to remove the 2 screws from the housing item 10 on the diagram. YOu will need to gently and carefully move the housing around to allow room for the tray to come out. It is possible that a piece of tape is holding the tray in place and will need to be cut in the front and rear the tray. If you remove the rear lower panel this will give you access to the rear of the tray so that you are able to remove the tape. Once the tape is removed the tray is loose. I have included image that will help. 

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Sherman_G_Wallace -
Sears Technician
July 03, 2014
Q:

how to replace cracked evaporator tray on side by sie refer, Model Ed5vhexvq00 model ed5vhexvqoo

A:

Thank you for choosing SearsPartsDirect.com. I will be more then happy to assist you. Im showing the evaporator tray comes out the front. Goes in the same from the front. To remove the front grill grab very bottom of grill both left and right side. Pull out together then lift up. Hope this information has help you. If you are not comfortable doing this repair you can Click Here to schedule a technician or call toll free 1-800-469-4663. Any further questions or concerns. You will have to post a new question because at this time I can not reply to any comments. Again, Thank you for choosing SearsPartsDirect.com.
 

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Samantha A -
Sears Technician
July 03, 2014
Q:

water dispenser not working ED5VHEXVQ00

A:

Once you replaced the water line and filter on the Whirlpool refrigerator, it sounds like you should be getting good drinking water and ice from the dispenser. The experts on managemylife.com can help with this issue as you can see in the link provided below. Hope this information is useful while an expert responds to your specific model.

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Anna T -
November 18, 2012
A:

I know that it can be very difficult to have your ice maker and water stop working. Both the ice maker and water dispenser open and close the water valve on the back of the refrigerator. If this is not opening then the valve needs to be replaced. You will need to test this to determine if this is the problem. The ice maker has a test you can run that will force it to cycle (see image below). While it is running this test, you will need an ohm/volt meter to test the valve for continuity. You will be looking for 120 volts. You can also test the water dispenser, by pressing the dispenser paddle in, while you test the valve. These will be Live Voltage Test. You will need to exercise extreme caution to do these. If you are not comfortable, I would recommend that you schedule a technician to diagnose and repair the refrigerator. If you would like to schedule service, just click on this link: Sears Home Services . I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
November 20, 2012
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