Model #ED5SHAXMB00 WHIRLPOOL Side-by-Side Refrigerator

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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Air Flow Parts
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  • Control Parts
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  • Unit Parts
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  • Icemaker Parts, Parts Not Illustrated
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Question and Answers

Q:

ref not cooling properly

A:

I know how important it is to have a good working refrigerator in the home so that you can keep your food nice and fresh. I did some research and was able to find a link that will provide you with some good information to help you with your question. I hope this helps while you wait for your expert response.

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Joseph P. -
January 17, 2012
A:

Make sure that air vent at the top left inside wall of the refrigerator is not blocked. The 3rd image below shows the air circulation pattern for the refrigerator. If that incoming air vent from the freezer is blocked, it could cause your cooling problem.

Check the control settings in the refrigerator. These basic troubleshooting steps should not be overlooked.

Here is a link for a repair video that shows more troubleshooting and repair information about a cooling problem in the refrigerator side: Refrigerator Not Cooling Repair . That video may help you determine the cause of your cooling problem. You can test the defrost system and the air baffle that controls the temperature in the refrigerator using the information in that first image below. The second image shows the wiring diagram for your refrigerator. This information should help you test the components in those systems if necessary. Be sure that you unplug the refrigerator when accessing internal components.

If you need parts, you can order them from the Sears PartsDirect website.

If you need more help, reply with additional details and we will assist you further.

If you get to a point where you need to have a service technician examine and repair the refrigerator, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
January 19, 2012
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