Model #ED5LHAXWB00 WHIRLPOOL Side-by-Side Refrigerator

  • Cabinet Parts
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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Dispenser Front Parts
    3 Results
  • Air Flow Parts
    3 Results
  • Control Parts
    3 Results
  • Unit Parts
    3 Results
  • Icemaker Parts
    3 Results
  • Optional Parts (not Included)
    3 Results
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Error Codes

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Question and Answers

Q:

Ice maker container cannot be removed ice freezes ed5lhaxwb00 Whirlpool Side-by-side refrigerator

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Henry -
August 08, 2013
A:

Thanks for contacting manage my life about your refrigerator model ED5LHAXWB00; sorry you are having a problem, I will be glad to assist. Based on the description you have provided I believe that either the ice shoot door is not sealing properly and needs to be cleaned and lubricated with non-stick cooking grade oil, or the drive shaft in the door has either rusted or formed corrosion and is stuck to the ice bin coupler. Heat the bin with a hair dryer and remove (this may take some force, just be careful not to damage the bin) Once it is off look at the end that fits onto the coupler in the door and if it shows signs of rust or corrosion then replace the shaft in the door. Here is a link to the new shaft.

If you have difficulty here is a link to Sears Services.

Ron H.  

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Ron H -
Sears Technician
August 08, 2013
A:

Hello I wish i had of come here first but thats what happens i hav a whirlpool refridgerator model #ED5LHAXWB00 bought from Sears a few years back well recently the ice has been stuck and the motor is running every week i have opened teh door an removed the ice box that stores the ice and cleared out the frozen ice around the bottom were the blades/saws are well it coontinued to get more regular and finally ive had to really use force taking the box off last time it took forever i thing i broke something down below becuase the shaft bar doesnt rotate around, i took the shaft bar out and it looks fine but something is not making it turn down below so probably when i was trying to take the box off moving it back and forth i must have damaged something and also the ice box doesnt fit back on its correctly..what should i do thought of trying to go in through the front were the water comes out and see if i can get in to see? any help would be fantastic thank you in advance, Colm

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Colm Delahunt -
September 30, 2013
A:

Hi Colm, I would suggest that you check the coupler on the bottom of the dispenser bucket and the coupler on the top of the door mechanism. If the couple comes loose it will cause the issue you are having. The reason it is icing up could be a chute door not closing properly. Check out these mentioned possibilities that may help you solve your issue. Ron H.

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Ron H -
Sears Technician
October 01, 2013
A:

Ron here you go the ice bin when trying to place back on does not sit correctly for sure i fell something may be missing here...? thanks for the great Help here. Colm

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Colm Delahunt -
October 03, 2013
A:

Hello Colm. got the pictures, you are missing the coupler upper and lower and the bushings. the old coupler seems to be stuck to the bottom of the ice bucket. Contact our Sears Parts Direct they will help you place an order. Ron H.

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Ron H -
Sears Technician
October 03, 2013
A:

Ron I checked the bottom of the ice bucket and appears that i have a screw that is holding everything in place if i take the screw out the whole mechanism of inside the ice bin will come out so i dont believe the couple was stuck to bottom becuase teh couple is screwed in maybe thats a different model i have seen them like that. thanks,colm

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Colm Delahunt -
October 04, 2013
A:

Hi Colm, It appears the coupler for the door section, is missing. Ice buckey may be okay. This image shows how it should look. Ron H.

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Ron H -
Sears Technician
October 04, 2013
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Q:

Bar not rotating because I had to put force on removing ice bin ED5LHAXWB00 Whirlpool Side-by-side refrigerator

A:

Thanks for the information about your refrigerator model ED5LHAXWB00; sorry you are having a problem, I will be glad to assist you. Based on the description you provided I would recommend that you check the couplers on the bottom of the ice bucket and the top of the door where the bucket fits, these couplers are designed to come off if too much pressure is applied, this protects the motor. If you need to get to the motor look on the back side of the dispenser bottom for an access panel, (some series have that option) if none then you will have to pull the front dispenser to access the drive motor. While you are checking on this also recommend seeing if the door chute is closing as this could cause the bucket to stick to the door. I hope this helps, if you need more help reply with added details and I will be happy to respond. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.Ron H.

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Ron H -
Sears Technician
October 02, 2013
A:

Thanks Ron i took a couple of pictures of the ice bin bottom an don top of were it is supposed to sit, does this look right i feel something may have come off etc it just doesnt sit like it used to? thanks,Colm mm not sure if you have an option for pictures?

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Colm Delahunt -
October 03, 2013
A:

Hi Colm, no there are no pics, showing. Ron H.

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Ron H -
Sears Technician
October 03, 2013
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Q:

whilrpool ice maker not working on fridge

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner. Have a great day!

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Alina -
January 19, 2013
A:

Thank you for your question. I know it can be disappointing when the icemaker stops working. The icemaker in this model can stop working for a few reasons. Some are listed below:

  • The icemaker itself can fail
  • The water valve may not open
  • The optic boards can fail
  • The fill tube can freeze up
  • Freezer temperature not cold enough (should be 0 � 5 degrees)
The blinking led light can be flashing a code that will indicate the problem. If it flashes 2 times pauses and continues this while the door is open, it will be normal and if it stays on continuous, when the flapper door on the left side is held in, it indicates the boards are ok. I�m attaching a chart for the led indicator. When checking this icemaker, tape the little flapper door shut and disconnect power to the refrigerator. To check this icemaker, slide it out, so the front cover can be removed, to access some test terminals. There is a clip located on the back right corner of the icemaker that will need to be removed, to slide the icemaker out. There will be a screw at the bottom of the clip holding it. I�m sending a picture with instructions to remove this clip. With the clip removed, slide the icemaker out and remove the front cover. You will now see the test terminals, which are marked (see picture). Now remove the 3 screws holding the receiver board on the right side pull the board out and disconnect the harness from the board. Place a jumper between the black and black/white wires (see picture). Now use a second jumper and place it between the L � V terminals on the module. Reconnect the power and with both jumpers in place, water should now flow to the icemaker (be prepared to catch water from the fill tube). If water does flow, the icemaker # 2198597 will need to be replaced. If no water flows but you can hear a humming noise, the water valve # W10408179 will need to be replaced. If nothing at all happens, some voltage checks will need to be made. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem or doing any voltage checks yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services . If you need more assistance additional details will be helpful.

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
January 21, 2013
A:

Ice maker button to release ice container does not work to remove container & ice freezes to solid mass

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Roland -
August 08, 2013
A:

Roland, these buckets in the door can freeze to the panel and make them very hard to remove. This is normal because every time the door is opened the bucket is out of the freezer in the warm outside air. This will cause moisture to get under the bucket and eventually freeze, which will cause this problem. Sometimes a hair dryer can be used to help free the ice bin but be very careful not to get anything too hot. You can also try pressing the door switch and activating the crushed ice feature with the door open. While the auger and crushers are working and vibrating the bin, try to release it and remove it from the door. This will probably require two people. Be very careful. I hope this will help you.

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Scott D -
Sears Technician
August 09, 2013
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