Model #ED5GVEXVD01 WHIRLPOOL Side-by-Side Refrigerator

  • Cabinet Parts
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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
    3 Results
  • Unit Parts
    3 Results
  • Air Flow Parts
    3 Results
  • Control Parts
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  • Icemaker Parts
    3 Results
  • Optional Parts (not Included)
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Question and Answers

Q:

S-by-S Icemaker makes but wont dispense ice- Coupler spins by hand on shaft- appears to be missing locknut- what size nut & LH? ED5FVGXVS

A:

Owning a refrigerator with a ice maker is one of the best appliance to have, that means no more buying ice. But when it starts have problems it can be very frustrating. While you are waiting on a expert to answer question. I found this really great link in Manage My Life website. I attached the link below. Hope this helps!

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Dezeray S -
October 18, 2010
A:

I can understand your frustration when the dispenser is not working. The information you have received is good but this is a different type of problem. If the coupler is spinning free on the motor shaft, it indicates the coupler threads are stripped. The coupler # W10169511 will need to be replaced. It�s available at SearsPartsDirect . Remove the coupling as follows:

Unplug refrigerator or disconnect power.

  • Use pliers to compress the extruded center section of the coupler against the threads and rotate coupler CLOCKWISE (to the right) while pulling away from the housing. Remove coupler from motor shaft.
  • Inspect the auger motor shaft threads for damage.
  • If shaft threads are OK, order and replace coupler.
  • If shaft threads are damaged, order and replace auger motor # W10181208 .
  • Plug in refrigerator or reconnect power.
  • Check ice dispenser operation.
I hope this will help you. If you would like more assistance, additional details will be helpful.

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Scott D -
Sears Technician
October 19, 2010
A:

Scott, that was exactly the info I needed. The reason I had mentioned a possible nut on the shaft was from looking at the parts blow-up from Sears on this unit. It appears to have a nut, or coupler nut, on the end of the shaft with no threads showing, which didn't exactly match what I was seeing on the unit. I removed the coupler as per your instruction and yes, the threads are stripped. Frustrating as the unit is only 18 mos old and my son tells me it hasn't been working for a year. (I know, he should have gotten warranty work within first 12 mos, but that costs more than the old man fixing it for him) I only question the design/engineering of this piece. Obviously soft metal, short threads, put into a stress situation whenever the ice tray is full and especially when the tray has sat full for any amount of time and allowed to semi-solidify. Definitely the weak link in this design without an additional lefthanded locknut either behind or in front of the coupler (or both). Now if I could only find a LH nut of same size to back up the new coupler when I order it. Again, thanks for the accurate info.

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Joe Smith -
October 27, 2010
A:

Hi, I have the same problem "the coupler is spinning free on the motor shaft" it is a Left Hand Coupler, but I can't get it off. There is no nut on mine like the one in the diagram, and when I pull it towards me, and get it to grab the threads and turn clock wise, the motor turns as well. #ED5GVEXVD01 Whirlpool Refrigerator

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AL -
June 27, 2011
A:

There is not a nut on the coupler. You will need to follow the same directions as listed above. Hold the motor shaft with another pair of pliers while turning the coupler. I'm also attaching a picture and hope it will help you. If you would like to have a technician make this repair, you can call 1-800-469-4663 to schedule a tech to come out.

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Scott D -
Sears Technician
June 27, 2011
A:

Thanks Scott, That is exactly what mine looks like, is there a way to hold that shaft with out grabbing the threads with pliers, I thought about trying to cut the coupler with my dremel to keep from messing up the threads

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AL -
June 27, 2011
A:

Thanks Scott, I got it off, I thought the part behind the coupler was a spacer and not the shaft itself. I put mini vise grips on the shaft and unscrewed the coupler. Hope the new one has more griping threads.

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AL -
June 27, 2011
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