Model #ED5FVEXSS00 WHIRLPOOL Side-by-Side Refrigerator

  • Cabinet Parts
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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Unit Parts
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  • Air Flow Parts
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  • Control Parts
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  • Icemaker Parts, Optional Parts (not Included)
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Question and Answers

Q:

Wall between freezer and refrigerator is hot. Model #EDFVEXS00 ED5FVEXSS00 Whirlpool Side-by-side refrigerator

A:

Thank you for your inquiry on your Whirlpool Refrigerator, Model: ED5FVEXSS00. From reviewing the detail on your model, the center wall should always be warm and sometimes it can get hot, which is normal. This is because a couple of the hot gas lines from the compressor run behind the wall. As long as the compressor is running these lines get very hot and warm the wall to keep moisture from accumulating on it. This is an energy saver feature, to prevent the use of a heater. If the wall gets excessively hot for a long period of time, it can be caused because the condenser coils are dirty and need cleaning or the condenser fan motor has either quit running or slowed down. Another reason it can get excessively hot is, if it runs more than normal. This can happen due to a large load of warm food placed in it or if the unit is located in a warm (hot) location. It can also happen when the doors are frequently opened, for long periods of time. In these cases, the mullion will cool down as the load cools or the unit can be moved to a cooler location.

Safety Warning: Before beginning the repair, disconnect the direct power supply to the refrigerator to prevent the risk of injury or any electrical shock.

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663.

 

I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day. 

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Gerry 93 -
Sears Technician
June 17, 2015
Q:

Air path grill frozen ED5FVEXSS00 Whirlpool Side-by-side refrigerator

A:

Thank you for choosing SearsPartsDirect.com. I will be more than happy to assist you. I can understand any frustration you may have experienced with regards to your unit. Let’s see what we can do for you.

It sounds like the issue would be the thermistor. This is what tells that air way to open and close. If its bad it will send either the wrong signals or keep it open too long and it getting frozen open. When this happend it will cause things in the fridge to freeze. 

Hope this information has helped you. If you are not comfortable doing this repair you can click here to schedule a technician or call toll free 1-800-469-4663. Again, thank you for choosing SearsPartsDirect.com.
 

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Samantha A -
Sears Technician
November 19, 2014
Q:

Why is the refrigerator section warm while the freezer is ok?

A:

This is normally due to a lack of or no air flow into the refrigerator section. Check to make sure the damper is open and if so check if you feel any air flow. If it's very little or none open the freezer door and check again with it open. If you get air flow now or it increases from what it was this will indicate a blocked or restricted return air vent. This will be the vent located usually about midway on the center divider. If it's blocked with an item move it to another location, if the vent is iced up you will have to turn the refrigerator off till it thaws out. The vent can ice up due to an air leak allowing warm moist air into the unit. Check the door gasket for a gap. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician

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