Model #ED5FTGXKQ00 WHIRLPOOL Side-by-Side Refrigerator

  • Cabinet/literature
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  • Refrigerator Liner
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  • Refrigerator Shelf
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  • Freezer Liner
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  • Motor And Ice Container
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  • Refrigerator Door
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  • Freezer Door
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  • Dispenser Front
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  • Unit
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  • Air Flow
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  • Control
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  • Ice Maker/optional
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Troubleshooting

Error Codes

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Question and Answers

Q:

Refrigerator not getting cold at all ED5FTGXKQ00 Whirlpool Side-by-side refrigerator

A:

Thank you for choosing sears I would be happy to help you with your refrigerator. Upon researching model ED5FTGXKQ00; If the refrigerator is not cooling enough, the thermistor might be faulty. The thermistor sends temperature information to the thermostat, so a broken thermistor will give bad information. I have posted a link below of the thermostat key#9.

 

I trust that this information will help you, thank you have a great day.

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Jeff Wallace Jr -
Sears Technician
October 21, 2014
A:

Thank you for choosing sears I would be happy to help you with your refrigerator. Upon researching model ED5FTGXKQ00; If the refrigerator is not cooling enough, the thermistor might be faulty. The thermistor sends temperature information to the thermostat, so a broken thermistor will give bad information. I have posted a link below of the thermostat key#9.

 

I trust that this information will help you, thank you have a great day.

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Jeff Wallace Jr -
Sears Technician
October 21, 2014
A:

It doesn't cool at all. Is thee a reset button?

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Larry -
October 21, 2014
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Q:

Whirlpool refrigerator there is no water flowing from the inlet valve up to the freezer compartment

A:

I understand how it con be frustrating when it comes to water issue on the refrigerator. I have have done some research on the Manage My Life website and have located several links similar to your issue. While you are waiting for a detailed reply from an expert I have provided the links below. Hope this helps!

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Priscilla V -
May 17, 2012
A:

I know it can be frustrating when the icemaker stops working. First, check to see if the fill tube behind the icemaker is frozen. If it is, you can use a hair dryer to thaw it out. Just be careful not to get it too hot. If the tube is clear and since both primary parts have been replaced, it would lead to a voltage related problem. This icemaker has some test terminals on the module that may help determine what the problem is. To access the terminals, pull the front cover off of the icemaker. The terminals will be marked (see picture) and using a well insulated jumper, place it between the L - V terminals. Be careful this is a hot (live) check. Water should flow now with these terminals jumped. If nothing happens, some voltage checks will need to be made. I would recommend having a technician make these checks because it could be a wiring problem in the cabinet. If water does flow, it would indicate the icemaker is not cycling. This could be due to the freezer temperature not getting cold enough. If the temperature gets above 10 degrees, the icemaker may not cycle at all. To check the temperature, place a thermometer between some packages. Air temperature is not a good check. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
May 20, 2012
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