Model #ED2SHGXMQ00 WHIRLPOOL Side-by-Side Refrigerator

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Question and Answers

Q:

Whirlpool refrigerator water dispenser drip

A:

When an appliance goes out I usually see money going out the window, either in repair cost, or replacement. Managemylife.com can take the mystery out of the repair. I did some research for you at this web page and found an expert answer to a similar question which may shed some light on the problem. I hope this will help out.

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James -
July 04, 2012
A:

I tried the suggestion to remove the filter and it still seems like it's doing the same thing. Is there a way to test the water inlet valve? Is it possible to remove the out lines and see if it has a slow drip?

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Steven -
July 05, 2012
A:

Thank you for your question. Sometimes the simple things are the hardest to fix. If your water dispenser is dispensing water at a rate of 8 ounces in a time limit of 8-10 seconds, the water pressure is ok. If it is a constant drip, always dripping, I would suspect the water valve. If it is an intermittent drip I would suspect a john guest fitting. This is the fittings where the water tubes come together. If the tubing is not seated correctly the fitting will suck air into the water line and cause a drip as the air displaces the water in the tube. At the connector where the water goes from the cabinet to the door you could install a check valve to stop the drip. The problem is which fitting to use 1/4 inch or 5/16 inch, depending on the size of the water tube. The check valves are pricy 35-55 dollars. I recommend checking the john guest fitting first. Here is a video showing the fittings. john guest video .

Here is a link for the 1/4 check valve: Check Valve for Whirlpool Refrigertor .

If you have anymore question, just reply to this thread.

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Bill__W -
Sears Technician
July 06, 2012
A:

Bill, Thanks for the reply. It definitely seems like an intermittent drip. It will drip for an hour or so after getting water most of the time and then stop. I'm guessing then that it would be the john guest fitting. Is it possible that changing the filter would cause an issue with a john guest fitting because it would be a strange coincidence that this started happening right after we changed the filter. Also, is it easy to get to the john guest fitting? I tried looking for "john" at searspartsdirect.com and didn't find any parts so I'm not sure where this fitting is. Thanks!

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Steven -
July 09, 2012
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