Model #ED2NHGXMQ00 WHIRLPOOL Side-by-Side Refrigerator

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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Unit Parts
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  • Air Flow Parts
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  • Control Parts
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  • Icemaker Parts, Parts Not Illustrated
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Question and Answers

Q:

How do I clean the water and ice dispenser area of my Whirlpool side by side refrigerator?

A:

To clean the inside of the dispenser, the front cover will need to be removed. I'm sending you a picture with instructions, to remove the cover. With the cover removed you will have access to almost everything in the dispenser. To gain complete access, remove the control bracket (#15 in picture) but first disconnect power to the refrigerator. You will now have access to the complete dispenser. To clean it, use a mild detergent and warm water. There probably won't be an inch of extra tubing for the dispenser. However, the water tube can be replaced. To replace the water tube, disconnect the tube at the fitting under the freezer door. Now take the water fitting assembly (#10) loose in the dispenser. The tube is now free to pull up, through the door. The water tube fits inside a channel in the door. A new improved water tube # 8201537 can now be inserted into the dispenser and push it down through the door. If you need more assistance, please resubmit your question, with additional details.

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Scott D -
Sears Technician
April 09, 2010
Q:

What can I do to fix the water that leaks to the bottom of my freezer, in my side by side Whirlpool refrigerator?

A:

First check the freezer temperature. If it gets too cold, it can draw in an excessive amount of moisture, when the door is opened and also cause air to migrate up the drain tube. This excess moisture will usually cause the drain to freeze. To check the temperature, place a thermometer between some packages, air temperature is not a good check. There is also a grommet (duckbill) # 849307 that can be placed on the end of the drain tube, to keep air from migrating into it. The drain will need to be cleared out and to gain access to it, the back panel in the freezer has to be removed. First disconnect power to the unit and then take everything out of the freezer section. When you get the back panel off, you will see the drain under the evaporator and it will probably be full of ice. Remove the ice until you can see the drain hole. Now use hot water to clean out the drain hole. You will need to keep pouring and wiping it until the drain is clear. If this is a reoccurring problem, there is also a heat probe # 819043 that can be installed. It will come with instructions. These parts are available at SearsPartsDirect . If you need more assistance, please resubmit your question, with additional details. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
March 25, 2010

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