Model #ED2CHQXTQ00 WHIRLPOOL Side-by-Side Refrigerator

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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Unit Parts
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  • Air Flow Parts
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  • Control Parts
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  • Icemaker Parts, Optional Parts (not Included)
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Question and Answers


will not cool refrigerator side ED2CHQXTQ00 Whirlpool Side-by-side refrigerator


Thanks for the inquiry and for being a valued member.

I am sorry to hear of the issue with the refrigerator not cooling properly. I know how frustrating that is to have happen.

Be sure the freezer fan is running as well as the condenser fan under the back of the refrigerator. If both fans are running, look for signs of frost or ice accumulating on the rear panel inside the freezer. If ice or frost is seen, this could indicate a failure in the defrost system. It could have a failed defrost timer, defrost heater or a failed defrost termination switch. If there is no frost or ice accumulating then it could have an issue with the air diffuser that allows the air into the refrigerator. With more than one potential issue at play, we would recommend having a technician involved to help diagnose the issue.

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.

I hope this helps and thanks for using We appreciate your business.

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Jeff Wallace Sr -
Sears Technician
October 16, 2014

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