Model #ED25RQXYW02 WHIRLPOOL Side-by-Side Refrigerator

  • Cabinet
    3 Results
  • Refrigerator Liner
    3 Results
  • Shelf
    3 Results
  • Freezer Liner
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Unit
    3 Results
  • Airflow
    3 Results
  • Control
    3 Results
  • Ice Maker
    3 Results
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Error Codes

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Condition:

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Question and Answers

Q:

frost build up in ice chute only Ed25rqxyw02 Whirlpool Refrigerator

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your refrigerator and I do understand your frustration. Glad to help out. I'm looking at your model number ed25rqxyw02 and based on the description of the frosting location the only thing that will cause this is the dispenser chute door not closing properly. Although the door may appear to be closing well, it is possible that it does not seal that good all the time. It is very common for a cube of ice to get wedged in the door, and as it melts away warm air is permitted into the freezer and will frost under the ice maker and at the chute. This happens and cannot be prevented if you use the ice dispensing feature. 


Another cause of this door not sealing is from using crushed ice often, this crushed ice will stick to the door and chute sides and eventually keep chute door from closing properly. First, make sure that there is nothing blocking the chute from closing. Open the freezer door, remove the ice bin and depress the ice button at the same time you do the switch. Remove any blockages that would prevent the door from opening or closing completely. Replace the bin, close the freezer door and place your hand under the chute to feel if air is coming through. If it is, the ice door/separator assembly will need to be replaced. I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
October 29, 2014
Q:

water accumulation inside freezer after use of door water ED25RQXYW02 Whirlpool Refrigerator

A:

Thank you for choosing SearsPartsDirect.com. I will be more than happy to assist you.  I can understand any frustration you may have experienced with regards to your unit. Let’s see what we can do for you.

What could of happened is the line that brings the water thru to the front could have frozen and busted. Now when the freezer goes thru defrost the line is free and water comes thru and leaks to the bottom of the freezer. You would have to pin point the drips of water to find out which line to replace. 

Hope this information has helped you. If you are not comfortable doing this repair you can click here to schedule a technician or call toll free 1-800-469-4663. If you have any further questions or concerns, you will have to post a new question. Again, thank you for choosing SearsPartsDirect.com.
 

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Samantha A -
Sears Technician
September 30, 2014
Q:

black flakes on some of the cubes out of our icemaker

A:

Now that summer is approaching its time to get this ice maker working properly. While you are waiting on an expert to answer your question, I found some great links in the Manage My Life website on your problem. I have attached the link below. You can set service with a Sears technician also at Sears Home Service website. Hope this helps!

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Dezeray S -
March 27, 2012
A:

I know that it can be very frustrating to have issues with your ice maker. This is usually caused by the Teflon coating in the mold of the ice cube tray coming off. You may need to pull out your icemaker & inspect the coating inside the ice cube tray. If you see the Teflon coating peeling or flaking off the ice maker will need to be replaced. If you do not see a problem with the coating I recommend checking the water supply & filter. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
March 27, 2012
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