Model #ED25DQXDW04 WHIRLPOOL Side-by-Side Refrigerator

  • Cabinet
    3 Results
  • Refrigerator Liner
    3 Results
  • Refrigerator Shelf
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  • Freezer Liner
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Unit
    3 Results
  • Airflow
    3 Results
  • Control
    3 Results
  • Icemaker
    3 Results
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Question and Answers

Q:

Freezer is cold -- fridge department is warm ED25DQXDW04 Whirlpool Refridgerator

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help you with your refrigerator. Upon researching model ED25DQXDW04; it sounds like the diffuser may need to be replaced. The diffuser allows the cold air from the freezer to enter the refrigerator in order to keep the refrigerator to the set temperature. If the problem was not completely fixed by the technician you can contact our customer service department at 1-800-469-4663 to see what we can do to get this problem fixed.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
June 11, 2015
Q:

motor "stuck" on icemaker for whirlpool frig model ED25DQXDW04. I have removed the panels on the inside and outside of unit

A:

I know this information is important for you to have. I researched your question and was unable to locate information that would be helpful. An expert will respond shortly. Have a great day!

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Jackie S -
February 19, 2012
A:

Thanks. The motor is running and will not stop even if ejector arm is up in the OFF position. The plastic wheel inside keeps trying to turn.

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K -
February 19, 2012
A:

Thank you for your question. I can understand your concern about the icemaker. When this icemaker keeps running continuously as described, it indicates the module has failed. In this case, it would be much more economical to replace the complete icemaker # 4317943 then the module. It's available at SearsPartsDirect . The module is almost as expensive, it will need to be installed on the icemaker and then you will still have an older icemaker. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
February 20, 2012
A:

Thanks Scott D. We will get the new icemaker, but want to turn this motor off in the meantime. The connector from the rear of the icemaking tray to the rear of the freezer seems to be "locked" into the socket. I don't want to pull too hard. Do we somehow need to squeeze the connector to unlock or just pull harder? :)

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K -
February 20, 2012
A:

I'm attaching some pictures with some information about the wire harness. There is a tab to depress to release it from the icemaker. The end that plugs into the connector behind the icemaker will have a tab also that will need to be unlocked and allow it to pull free. I hope this will help you.

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Scott D -
Sears Technician
February 21, 2012
A:

Dear Scott D. Thanks so much for the picture. Before ordering the part, we went about unplugging the unit as you suggested. In doing that, the whole unit began to work again!! Thanks again! K

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K -
March 13, 2012
A:

I'm glad you found the problem and it's working again. Thank you for using Manage My Life.

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Scott D -
Sears Technician
March 13, 2012
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Q:

Why doesn't my fridge cool?

A:

No cold air in the fridge, no ice, no freezer all makes for a bad day at home. While you wait for the expert answer, you may want to check a previous expert post that has some checks that can be made. Another option ,since it has so many symptoms, is to visit Sears Home Services and use the handy scheduler for expert diagnosis and repair. I attached the links below. Hope this helps!

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Dezeray S -
November 29, 2010
A:

The clicking noise you hear is probably the overload opening after the compressor fails to start. This problem can be caused by a broken wire, a bad start relay, or a bad compressor.

I would disconnect the power to the refrigerator and pull it away from the wall so you can get behind it. Remove the cover on the compressor compartment and remove the terminal cover on the compressor. Inspect the wiring for breakage and disconnect the relay and overload from the compressor terminals.

Inspect the terminals on the compressor, if the terminals are burned the compressor will have to be replaced.

You can go to http://services.sears.com/shs/category/repair?sid=MMLxexpertxmerch and get a Sears technician to repair the refrigerator.

You can replace the relay/overload and if the compressor still doesn't start, replace the refrigerator. The cost of replacing a compressor makes it a better investment to replace the refrigerator.

If you have more questions, reply on this thread and we will try to help.

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Jimmy K -
Sears Technician
November 30, 2010
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