Model #ED25DQXDN02 WHIRLPOOL Side-by-Side Refrigerator

  • Cabinet
    3 Results
  • Refrigerator Liner
    3 Results
  • Refrigerator Shelf
    3 Results
  • Freezer Liner
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Unit
    3 Results
  • Air Flow
    3 Results
  • Control
    3 Results
  • Icemaker
    3 Results
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Error Codes

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Condition:

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Question and Answers

Q:

NEW issue...Whirlpool ED25DQXDN02 refrigerator ice maker has stopped working, again:(

A:

The ice maker is offers a lot of convenience and not getting ice can be most frustrating. I did find some information for you that I do hope with help you. I am adding the links below to help you with your question while you wait for your expert response. It make take 24-48 hours. I hope this helps.

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Marc H -
April 20, 2012
A:

If the arm is loose, it's possible it may not be activating the switch inside the icemaker to turn it on. A good check will be to lift the arm and then slowly let it back down. When it gets close to the bottom, you should be able to hear a clicking sound. If you do not hear the click, it indicates the switch is not being activated or the switch has failed. Another possibility will be to check the fill tube to the icemaker, to see if it's frozen. If the tube is frozen, a hair dryer can be used to thaw it out but be careful not to get it too hot. I hope this will help you.

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Scott D -
Sears Technician
April 23, 2012
A:

No clicking on the arm and it quickly falls down...does it need replacement or is there something I can do to adjust ??

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Sharon -
April 24, 2012
A:

Sharon, based on this latest information, it would indicate the mechanism inside the icemaker for the arm has failed. The icemaker # 4317943 will need to be replaced. Let me know if you would like more assistance.

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Scott D -
Sears Technician
April 25, 2012
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Q:

whirlpool ED25DQXDN02 refrigerator ice machine issue.

A:

Ice is the best thing to have in summer so you can have nice cold drinks but when it starts to have problems it can be really disappointing. While you are waiting on an expert to answer your question, I found some great links in the Manage My Life website. You can also visit Sears Parts Direct website to get the parts you need. I have attached the links below. Have a nice day!

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Dezeray S -
September 13, 2011
A:

Thank you for your question. I know it can be disappointing when the icemaker is not working properly. You have received some good general information from Dezeray. Usually when the icemaker produces ice this slow, it's because the freezer temperature is not cold enough (below 10 degrees) or the thermostat in the icemaker is defective. The normal freezer temperature should be between 0 & 5 degrees. To check the temperature, place a thermometer between some packages. Air temperature is not a good check. If the temperature is too high, usually adjusting the control to a colder setting, will correct this. If the temperature is ok, it will lead to the icemaker thermostat. In this case, I recommend replacing the icemaker # 4317943. It would be more economical then replacing the thermostat and then still having an old icemaker. It's available at SearsPartsDirect . I hope this will help you. Thank you for using Manage My Life.

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Scott D -
Sears Technician
September 15, 2011
A:

temp was ok...looks like need a new icemaker. Is this something fairly simple to install or do I need to have someone more experienced do it? Thanks so much for your valuable input!

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Sharon -
September 16, 2011
A:

This is a pretty simple icemaker to remove and replace. I'm attaching a picture with instructions to remove the icemaker. Reverse the procedure to install the new one. If you do not feel comfortable with this, you can call 1-800-469-4663 to schedule a tech to come out. I hope this will help you.

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Scott D -
Sears Technician
September 17, 2011
A:

perfect ...thanks so much for ur help!

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Sharon -
September 17, 2011
A:

Thank you for using Manage My Life.

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Scott D -
Sears Technician
September 17, 2011
A:

Back again...bought a new icemake, installed it about an hour ago and no water has come into the ice tray...could there be another problem?

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Sharon -
October 09, 2011
A:

It will usually take longer than an hour for the icemaker to cycle the first time. I recommend allowing a few hours, to see if it starts to make any ice. Also a good way to speed up the process, for the first load of ice will be, to put 4.5 oz. of water in the icemaker mold manually. I hope this will help you. If you would like more assistance, I will be glad to assist you further.

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Scott D -
Sears Technician
October 10, 2011
A:

@Scott- you did it again...I also played around with the arm as it seemed like it was not in place and we have ice...thx

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Sharon -
October 10, 2011
A:

I'm back ....one of the kids put a bag of chicken in the ice maker for storage and now it does not work...there is no ice in the tray and the arm seems to be loose...any thoughts?

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Sharon -
April 20, 2012
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