Model #EB9SHKXVQ01 WHIRLPOOL Bottom-Mount Refrigerator

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Question and Answers

Q:

ice is forming on bottom of freezer in whirlpool model EB9SHKXVQ01 which has freezer on bottom

A:

I know that I would be getting a little frustrated if I had an appliance full of food starts acting up on me. I'm sorry to hear that you are having some issues with your Whirlpool refrigerator. I did some research at Managemylife website and found an expert answer to a similar question that may help until your expert can respond. I have attached the link below so you can check it out. If you are thinking about scheduling service and have a qualified technician assist you, I have also attached the link to SearsHomeServices. I hope the links below will help you out.

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James -
April 27, 2012
A:

Thank you for your question. I understand your concern about the ice in the bottom of the freezer. Even though the models are different, the information you have received from James is very good and clearing the drain will also apply to this refrigerator. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
April 28, 2012
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