Model #E55A HITACHI Misc Camcorder

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Question and Answers

Q:

sony wega tv KDF-E55A20 Sony Lcd projection television

A:

Thank you for contacting SearsPartsDirect.com with your questions about your S0ny LCD television. I am so sorry you are having problems with it. I know the TV is a key component in our daily lives and know you want to get it working quickly. In this case I recommend you have this tested and repaired by a qualified technician. Internal components of the TV can retain dangerous high electrical charges even when the TV is disconnected from the power supply.
 
Here at SearsPartsDirect.com, we love to help you with your home repairs but in this case, for your safety, we recommend you have the TV serviced. If you would like a Sears technician to complete the repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663.
 
Thank you for your understanding in this matter. I hope we can help you with any future repairs. Thank you for choosing Sears, we appreciate your business.
 

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Rachel Morgan -
Sears Technician
May 05, 2014
Q:

Sony flat screen has no sound, no picture.

A:

I can understand your frustration over your television failing. I did some research and provided a link to a similar question and answer on our site. I hope this will shed a little more light on the issue until the Expert responds to your question in more detail within 24 to 48 hours.

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Julio -
June 01, 2013
A:

a continuous blinking lamp light needs the lamp replaced. use your model # KDF-E55A20 lamp with google search and you can find one for around 40.00 up to 150.00 a friend of mine just bought one for his sony a few weeks back. sears parts direct won't show me the lamp price it just comes up a blank page ??? but would probably be closer to 200.00 since it would be a OEM replacement. but generic lamps seem to work ok for a lot less they may not last as long I can't say he just got it a few weeks ago.

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TC -
June 01, 2013
A:

Hello Matt,

 

I'm sorry to hear that your television will not turn on and I would like to assist you.  I agree with TC that the lamp will likely require replacement.   I suggest using only OEM original lamps, there have been some issues with the fit of the lamps and occasionally color temperature of the aftermarket lamps can cause issues.  The original lamp part number is A1085447A and does not show up on Sears Parts Direct, but it is available at some retailers if you search for the part number directly. 

 

Please let me know if you would like any further assistance.

 

Jerry C

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Jerry C -
Sears Technician
June 06, 2013
A:

Thanks Jerry C Can you also help me with the no sound issue? Matt

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Matt -
June 06, 2013
A:

Matt, there will be no sound until the lamp is replaced and the TV powers on. without the lamp starting the TV does not finish powering up it is waiting on the lamp to start.

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TC -
June 06, 2013
A:

Thanks a lot guys, you've been a great help!!!...Matt

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Matt -
June 07, 2013
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Q:

tv

A:

I know how important it is to have a good working TV in the home so that you can enjoy a nice movie. TVs can be difficult to troubleshoot and for this reason I suggest you set service to have your TV repaired by a certified technician. I am adding a link below in where you can set service. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
January 19, 2013
A:

Hello Wendell,

Note: Working on a TV can be difficult and dangerous due to the high voltage circuits inside. Always remember to unplug any TV before trying to service it and if unsure of the proper procedures, seek the service of a trained professional.

I'm sorry to hear that your television is malfunctioning and I would like to assist you. I do not know the age or condition of the lamp that is currently installed in your television, but the description that is provided above is usually a pretty good indicator of the lamp showing it's age and getting close to failure. Your television uses a ballast to start up the lamp and when the lamp ages it gets progressively harder to start up and takes longer and longer. You may want to remove the lamp from the housing and visually check it, but be sure to not touch any of the glass including the lens. If the little glass ampule has a smoky appearance, that is a sign that the lamp is about to fail. I suggest using the owner's manual and going to page 76 for instructions on removing the lamp, then inspecting it. It is not always possible to tell if a lamp is going into failure, so the check may be inconclusive or misleading. I have also run into situations where the lamp ballast is getting weak, but this needs to be tested by a technician. You may want to contact a local television repair service or follow this link: Sears Home Services to arrange a repair with a Sears television technician.

Please let me know if you would like any further assistance.

Jerry C

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Jerry C -
Sears Technician
January 21, 2013
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