Model #DVM1850SM2SS GE Microwave/Hood Combo

  • Microwave
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Question and Answers

Q:

The Fan will not turn off DVM1850SM2SS Ge Microwave

A:

I let it sit unplugged over night. When I plugged it back in the fan was off . I am too chicken to turn it back on again. We were bowling corn under it does any one think it may have been the condensation?

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Andre -
May 18, 2015
A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I am so sorry the fan is not working properly. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician. 
 
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 
 
Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.
 

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Rachel Morgan -
Sears Technician
May 18, 2015
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