Model #DV5000 SAMSUNG Compact Disc

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Question and Answers

Q:

Why does my HP computer not find the hard drive?

A:

If you say that your computer cannot find the hard drive, then you must be locking up as soon as the BIOS tells the computer to look for the operating system in there. Follow this troubleshooting tip for HP on their support site here . The second point tells you how to perform a hard drive test through the BIOS and how to access it. This is going to perform some basic read/write tests on your hard drive to see if it can communicate. What you are looking for is an error to confirm your hard drive is gone. I would take it in to a shop if there is no error or follow the links on the website looking to check the boot order and make sure the hard drive is listed.

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David A. - Personal Solutions Manager -
Sears Technician
December 04, 2009