Model #DU960PWKQ1 WHIRLPOOL Dishwasher

  • Frame And Console/literature
    3 Results
  • Inner Door
    3 Results
  • Tub Assembly
    3 Results
  • Pump And Motor
    3 Results
  • Upper Dishrack And Water Feed
    3 Results
  • Lower Dishrack
    3 Results
  • Miscellaneous/optional
    3 Results
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Troubleshooting

Error Codes

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Question and Answers

Q:

SOME CONSOLE BUTTONS NO LONGER WORK DU960PWKQ1 Whirlpool Dishwasher

A:

Thank you for choosing SearsPartsDirect. I can certainly understand how frustrating it can be when your console only works halfway on your dishwasher. I did look into the model number you have provided and I have found two parts that could cause the issue of the control panel buttons not working. The control panel itself maybe worn and not touching the control board or it can be the control board itself. In order to determine which part to purchase you will need to test the control board with an OHM meter. If it checks out good then it will be the console itself.  

 Check for loose wires and disconnect the harness from the controls and check for corrosion on the terminals. This is a common occurrence and by removing the harness and reconnecting it, will usually allow for a good connection again. If the problem still occurs, I recommend having a technician check and make this repair. You can call 1-800-469-4663 to schedule a tech to come out.

 
You can also visit searpartsdirect.com for parts, diagrams, and repair information.
 
 
If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
June 19, 2014

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