Model #DU960PWKB1 WHIRLPOOL Dishwasher

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Question and Answers


Whirlpool DishWasher - Model # DU960PWKB1. My dishwasher heating element does not work.


When replacing a major part on a dishwasher, Manage My Life is here to help. While you are waiting for your expert answer, I did manage to find a link that will provide you with some good tips to help you with your question. I hope my link is useful.

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Joseph P. -
August 20, 2011

Hi Luis,

Thank you for submitting a question to Manage My Life. I know how frustrating it can be when appliances do not function properly.

This dishwasher has a diagnostic cycle that you can use to check voltage out of the control to the element. I have included this information in an image below.

Diagnosing this without a meter is only guessing. No heat can be caused by a bad control, bad wiring, or a bad thermostat also. If you have an ohm/volt meter and are confident in your technical abilities, please reply below and I will be happy to give you the checks.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.


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Landell -
Sears Technician
August 22, 2011
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