Model #DU943PWKQ0 WHIRLPOOL Dishwasher

  • Frame And Console Parts
    3 Results
  • Inner Door Parts
    3 Results
  • Tub Assembly Parts
    3 Results
  • Pump And Motor Parts
    3 Results
  • Upper Dishrack And Water Feed Parts
    3 Results
  • Lower Dishrack Parts
    3 Results
  • Miscellaneous Parts Optional Parts
    3 Results
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Troubleshooting

Error Codes

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Question and Answers

Q:

I am having a problem with my Whirlpool dishwasher draining.

A:

I'm sorry that you are having some difficulties with your Whirlpool dishwasher. Managemylife.com is a great web site to receive expert assistance to just about everything. I did some research for you at managemylife.com and found an expert answer to a similar question that may shed some light on this problem. I have attached the link below. If you decide you would like to schedule service from a qualified technician, I have also attached a link to searshomeservices.com. I hope theses links will be helpful until your expert can respond.

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James -
March 26, 2011
A:

Thank you for your question and I understand your concern.

If you hear the motor running when Cancel/Drain button is pushed and it's not draining, the blockage is likely inside the check valve where the drain hose is connected to the sump or where the drain hose is connected under the sink.

You will need to disconnect the power supply from the dishwasher and then remove the lower access panel. See image below.

You will need to remove all the water from inside the tub before removing the drain hose clamp and disconnecting the drain hose from the bottom of the sump. Once you have removed the drain hose, remove the check valve fitting (key#15) by using a pair of pliers and turning the check valve counterclockwise until it comes off. Clean the debris from inside the check valve and also from up inside the opening where the check valve was removed from. Re-install the check valve and the drain hose and clamp and then see if the dishwasher will drain. If it doesn't drain, check for a blockage where the drain hose attaches under the sink. Follow the drain hose from the bottom of the pump and make sure it's not pinched or crimped.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
March 28, 2011
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